Senior VIP Sales Operations Associate

DraftKings Inc.

1d

About The Position

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a Senior Associate, Sales Operations - Process & Enablement, you’ll play a critical role in scaling how our VIP Sales Team operates. You’ll sit at the intersection of sales execution, enablement, and compliance, building clear, repeatable processes that help the organization move faster and operate with confidence. In this high-ownership role, you’ll partner cross-functionally with Sales, Compliance, Legal, Marketing, Responsible Gaming, and Analytics to drive operational excellence and measurable performance gains. You’ll help strengthen the operational and enablement foundation that supports productivity, consistency, and revenue growth.

Requirements

• A minimum of 2 years of experience in Sales and Sales Enablement within a fast-paced or high-growth environment, supporting revenue-generating teams through process development, program ownership, and enablement execution.
• Adaptability and resilience, with the ability to quickly adjust to shifting priorities, navigate ambiguity, and deliver results in an evolving environment.
• Demonstrated strength in documentation, process design, and operational execution, with exceptional organizational skills and attention to detail.
• Strong written and verbal communication skills, with the ability to translate complex processes into clear, actionable guidance and influence cross-functional stakeholders without direct authority.
• Familiarity with CRM platforms, sales productivity tools, and knowledge management systems; experience working in a regulated or compliance-focused environment is strongly preferred.

Responsibilities

• Design, document, and continuously improve Standard Operating Procedures that drive clarity, consistency, and adoption across the Sales Team.
• Own and evolve key sales programs, ensuring they remain accurate, scalable, compliant, and aligned with business objectives.
• Partner with Compliance, Legal, Responsible Gaming, and Operations to manage process-related cases and ensure adherence to regulatory and business requirements.
• Identify friction points and inefficiencies in sales workflows and proactively implement improvements that increase productivity and reduce risk.
• Design and deliver impactful enablement initiatives, including onboarding materials, training resources, and documentation that reinforce revenue-driving behaviors.
• Coordinate and execute cross-functional projects that align sales operations with broader organizational priorities.
• Maintain organized and accessible documentation repositories that support long-term scalability and operational consistency.
• Support change management efforts by clearly communicating updates, documenting changes, and driving adoption across the Sales Team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed