Senior Video Creator - Digital Success

Salesforce • Atlanta, GA

292d • $145,200 - $199,700

About The Position

Salesforce is looking for a Senior Video Creator to join our Customer Success Creative Team. This role involves producing premier video content that educates, engages, and empowers our customers. The ideal candidate will be a video innovator, skilled in post-production workflows, and passionate about storytelling through video. The Senior Video Creator will work collaboratively with various teams to create high-impact video content that supports the Salesforce customer experience.

Requirements

• Expertise in Video Post-Production - Skilled in media management, editing, color correction, motion graphics, and final output.
• 5+ Years of Hands-On Post-Production Experience - Consistent track record of producing high-quality video content in a professional setting.
• Proficiency in Adobe Creative Cloud - Especially Premiere Pro and After Effects, with strong motion graphics skills.
• Ability to Interpret and Complete Feedback - Comfortable incorporating feedback from multiple team members while maintaining creative integrity.
• Strong Video Storytelling and Communication Skills - Able to visually translate ideas into engaging, customer-friendly content.
• Experience Running Multiple Projects - Can prioritize multiple deadlines in a fast paced, often ambiguous environment.
• Highly Collaborative Mindset - Works well within editorial, video, and graphic design teams, as well as with subject matter authorities and stakeholders.
• Ability to Optimize and Innovate Post-Production Workflows - Continuously improving efficiency and exploring new tools, including AI-enhanced video production.
• Experience Crafting a Variety of Video Content - Comfortable producing how-to, troubleshooting, marketing, and social-style videos.
• Portfolio or Reel Required - Applicants must showcase a strong body of work demonstrating post-production expertise.

Nice To Haves

• Experience Editing Demo Videos - Ability to create polished, engaging product demos.
• Production Experience - Comfortable assisting on video shoots when needed.
• Salesforce Knowledge - Familiarity with the Salesforce ecosystem and its customer success content.
• Experience with AI Video Tools - Knowledge of AI-driven video editing, automation, or synthesis tools.
• Understanding of Video Accessibility Best Practices - Ensuring content is inclusive and optimized for all audiences.
• Background in Optimizing Video for Social and Web - Knowledge of best practices for engagement across platforms like YouTube and social.

Responsibilities

• Own and optimize post-production workflows, leading projects from media management through final delivery while ensuring efficiency, quality, and innovation.
• Create engaging, high-impact video content that helps customers overcome challenges, adopt new tools, and feel supported through clear, friendly, and accessible storytelling.
• Balance multiple priorities in a fast-evolving space, adapting quickly to shifting demands while maintaining creative excellence.
• Push the boundaries of video innovation by experimenting with new formats, AI-enhanced workflows, and evolving standard methodologies to keep Salesforce ahead in digital storytelling.
• Collaborate cross-functionally with editorial, video, and design teammates, as well as partners and subject matter authorities, to bring ideas to life and ensure business impact.
• Bring a strong voice to the team, proactively refining processes, sharing insights, and helping shape how we work.

Benefits

• World-class enablement and on-demand training.
• Exposure to executive thought leaders.
• Clear path to promotion with accelerated leadership development programs.
• Weekly 1:1 coaching with your leadership.
• Fast Ramp mentorship program.
• Week-long product bootcamp.
• Sandler Sales Training.
• Volunteer Opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Publishing Industries
• Education Level: Bachelor's degree