Senior Vice President, Product Management

Mercalis

30d•Onsite

About The Position

The Senior Vice President of Product Management is responsible for defining and executing the company’s product vision, strategy, and roadmap across all technology platforms and capabilities. This leader owns product outcomes, drives innovation initiatives, and ensures that product investments deliver measurable value to clients, patients, and the business. The role leads the product management function and partners closely with Platform Engineering, Client Technology Delivery, Marketing, Sales, Operations, and Compliance to translate market needs, regulatory requirements, and innovation opportunities into scalable, differentiated solutions.

Requirements

Bachelor’s degree required; advanced degree preferred
10+ years in product management leadership, including senior leadership roles
Proven experience owning enterprise or platform product portfolios in complex environments
Strong track record of delivering innovative, scalable, and compliant technology products
Experience working closely with Engineering, Delivery, Commercial, and Compliance teams
Deep understanding of Agile product development and discovery practices
Experience leading organizations through change and transformational growth
Executive-level communication and stakeholder management skills

Nice To Haves

Experience in healthcare, life sciences, or other regulated technology environments
Experience with data platforms, integrations, workflow automation, AI/ML, or patient-facing applications
Prior responsibility for product-led growth, platform monetization, or global product deployments

Responsibilities

Own the product vision and roadmap aligned to company strategy, regulatory requirements, and growth objectives
Drive data-informed product decisions that improve client, patient, and business outcomes
Ensure disciplined, compliant product execution balancing speed, quality, security, and value
Evaluate and leverage emerging technologies to maintain platform differentiation and scalability
Build and scale a high-performing, globally minded product organization
Utilize Valeris’ values as the driving force behind the team’s success
On time adherence to training deadlines for all corporate policies and procedures
Ensure all SOPs are followed with consistency
Perform additional tasks or projects as assigned
Define and communicate a clear, compelling product vision aligned to business strategy, go-to-market priorities, and customer needs
Own product strategy and roadmap across core platforms, integrations, data, and patient-facing capabilities
Align product strategy with Marketing, Sales, and Operations to ensure cohesive go-to-market execution
Identify market trends, customer needs, regulatory changes, and competitive dynamics to inform product direction
Translate strategic objectives into measurable product outcomes (growth, adoption, retention, efficiency, patient impact)
Own the end-to-end product lifecycle, from discovery and prioritization through delivery, launch, and optimization
Ensure strong discovery practices grounded in user research, customer insights, and data analytics
Partner with Platform Engineering to define roadmap, tradeoffs, and technical priorities
Partner with Client Technology Delivery to ensure products support scalable onboarding, implementation, and ongoing client operations
Ensure roadmap commitments are realistic, prioritized, and aligned with delivery capacity
Ensure products meet regulatory, security, privacy, and compliance standards appropriate for healthcare and regulated environments
Partner with Compliance, Security, Legal, and Risk teams to embed controls into product design and delivery
Anticipate and mitigate product-related risks, including regulatory, operational, and data risks
Support audit readiness and ongoing compliance through disciplined product governance
Leverage data and analytics to drive product prioritization, investment decisions, and outcome measurement
Define and track product success metrics (adoption, engagement, revenue impact, operational efficiency)
Ensure product teams use data to inform discovery, experimentation, and continuous improvement
Lead innovation initiatives including new product concepts, platform extensions, and technology-enabled services
Evaluate and incorporate emerging technologies such as AI/ML, automation, interoperability standards, and data platforms where relevant
Establish frameworks for experimentation, pilots, MVPs, and rapid validation
Balance incremental improvements with transformational innovation initiatives
Engage with strategic customers and partners to validate needs and roadmap direction
Support pre-sales, demos, and customer messaging in partnership with Sales and Marketing
Communicate product strategy, progress, tradeoffs, and outcomes to executive leadership and the board
Build, lead, and develop a best-in-class product management organization
Define clear roles, decision rights, and operating rhythms across product teams
Coach leaders and teams through change, growth, and increased scale
Foster a culture of ownership, accountability, innovation, collaboration, and customer-centricity
Establish product management standards, tools, and best practices