Senior Vice President of Compliance

Inlivian•Charlotte, NC

About The Position

Are you a strategic leader with a passion for regulatory excellence and operational integrity? Join our team and take the lead in shaping compliance across diverse housing programs, ensuring accuracy, accountability, and mission-driven results. Position Summary Responsible for performing a variety of complex and diverse managerial and administrative duties pertaining to the overall effectiveness and efficiency of program compliance, for the Authority’s Housing Choice Voucher program, Project Based Voucher program, Public, Private and Mixed Finance housing properties. Revises policies, procedures and plans to ensure and maintain program compliance with HUD rules and regulations, the agency’s Administration Plan, Admissions and Continued Occupancy Policy and Low-Income Housing Tax Credit regulations.

Requirements

Strong background in compliance, auditing, or housing programs
Deep knowledge of HUD regulations
Proven leadership and strategic thinking skills
Bachelor’s Degree from an accredited college or university in real estate, property management, housing experience with three (3) years of internal compliance and/or audit experience.
Public housing experience is a plus or an equivalent combination of education and experience to fulfill essential position functions.
The following Certifications must be obtained within eighteen (18) months of employment or other allowable period of hire as authorized by the Chief Operating Officer: Housing Choice Voucher Occupancy Specialist Rent Calculation Enterprise Income Verification System (EIV) Fair Housing Accredited Tax Credit Certification Public Housing Manager

Nice To Haves

Public housing experience

Responsibilities

Supervises staff, providing ongoing assistance by interpreting and applying Agency and departmental policies and procedures.
Participates in and/or recommends the selection, employment, training, direction, utilization, discipline, and termination of department employees. Evaluates performance.
Assists Blue Horizon Management Company with property acquisitions with YARDI system set ups, conducting 100% file audits, 100% ledger audits that includes transferring in credits and balances and Security Deposits.
Advises property managers and district managers on special programs and/or additional regulatory requirements specific to each property and provides ongoing guidance to staff on site specific compliance.
Develops and coordinates professional training courses/activities to stay abreast of PH, HCVP and LIHTC regulations related to property compliance; maintains related certification(s).
Responsible for coordination and scheduling of upcoming trainings by outside sources; manages compliance staff’s schedules for random audits.
Communicates and coordinates with other internal departments on special initiatives and projects.
Consults with the Legal Department as needed to address difficult legal compliance issues, and reviews legal proceedings involving compliance regulations and audits tenant ledgers and files to identify errors and make proper adjustments to aide in resolving legal actions.
Maintains HUD’s Debt’s Owed system by reporting and clearing past resident debts.
Monitors property work orders for proper reporting of labor hours, completion days.
Reviews department staff reports on resident’s work order quality control interviews and distributes negative results to responsible staff to address and resolve within 24 hours to facilitate a culture of high quality.
Monitors and audits maintenance purchases to ensure proper usage and placement of supplies to assist in the reduction of revenue loss or inappropriate purchases.
Oversees and conducts continuous assessment of departments and objectives to evaluate efficiency.
Responsible for maintaining and gathering data about all LIPH’s inventories of Developments, Buildings, and units.
Reviews Admissions and Continued Occupancy Policy (ACOP) to ensure compliance with Department of Housing & Urban Development (HUD) and state rules and regulations. Ensures ACOP is up to date with current agency and community needs and trends.
Develops a financial report to show the potential loss to agency because of errors.
Reviews the HCVP Administrative Plan to ensure compliance with HUD and state rules and regulations.
Manages compliance with the Public Housing Assessment System (PHAS) status on a regular basis; develops, interprets and applies procedures to maintain required internal control records to document PHAS scores.
Manages compliance of the Housing Choice Voucher Program using the Section 8 Management Assessment Program (SEMAP) as a minimum to measure performance. Writes and reviews processes and procedures in order provide training to staff on areas of deficiencies from the reviews and also to implement new processes/procedures.
Reviews third party tax credit reports and management agent subsidy requests for compliance and accuracy, making recommendations to management for payment.
Identifies compliance issues that require follow-up or investigation; maintains documentation of compliance activities, such as complaints received or investigation outcomes.
Responsible for setting up properties and administering the Public and Indian Housing Information Center (PIC) & Yardi system; ensures all PIC data as it pertains to unit (Asset Management & Finance) are changed and up to date. Trains all managers on Agency procedures, regulations and on-site duties as related to compliance, including on basic Yardi/PIC procedures. Ensures procedure manual and handbooks remain up to date on compliance issues.
Conducts site and HCVP audits to ensure correct procedures/policies are followed, office files are correctly organized, proper notices are posted, proper forms are being utilized and required reporting time frames are met; reviews waiting list and marketing activities; summarizes finding in audit report along with necessary corrective action and suggested completion timeline. Reviews audit report with Property & Asset Manager and/or Regional Property Manager and follows up with these managers to ensure completion of any corrected action.
Collaborates with People and Culture department to ensure the implementation of consistent disciplinary action strategies in cases of compliance standard violations.
Directs the development or implementation of compliance-related policies and procedures throughout the Housing Authority’s organization.
Advises and interacts with the IT department to develop or use environmentally friendly compliance and/or reporting tools.
Develops or implements compliance plans for programs. Designs or implement improvements in communication, monitoring, or enforcement of compliance standards.
Verifies that all Housing Authority and regulatory policies and procedures have been documented, implemented and communicated.
Conducts periodic internal reviews or audits to ensure that compliance procedures are being followed. Assesses compliance or operational risks and develop risk management strategies.
Researches, recommends and implement technology-based solutions to monitor compliance requirements based on industry best practices and competitive intelligence.
Provides advice and assistance with fraud issues and/or investigations resulting from evidence obtained from fraud detection sources or complaints received regarding tenants or landlords.
Reviews and discusses non-compliance tenant issues to ensure participants are provided with reasonable opportunity to meet requirements and remain in compliance.
Oversees reviews of files and records on a regular basis as directed to determine whether contracts are being fulfilled and departmental practices are compliant with applicable federal, state, and local laws and meet HUD’s performance requirements and Authority policies, procedures, and quality standards.
Oversees reviews of site based and HCVP waiting lists for discrepancies and errors. Ensures privacy and maintains security of confidential materials.
Accountable for consistent adherence to strong Authority standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Authority materials, supplies, resources, and other assets.
Reviews, certifies and maintains annual documentation for CAP Fund, and tax credit certifications.
Performs other duties as assigned.
Responsible for strategic planning, developing, implementing and administering the overall goals and responsibilities of the department to assist the agency in effectively and efficiently administering Moving to Work initiatives and meeting agency goals.
Reviews, interprets and implements rules, regulations and legislation pertaining to the HCV, PBV, PH and LIHTC programs and makes changes to policy and procedures as appropriate to ensure program compliance.
Actively leads, manages and fosters a culture of continuous improvement throughout INLIVIAN’s various programs.
Advises and interacts with the IT department to develop and implement automated monitoring and reporting tools to ensure effectiveness and accuracy of the information captured. Create and distribute system desk guides, ensures that desk guides remain up to date with system changes, to ensure system procedures are processed properly to reduce system errors. Processes system set ups for property take overs.
Coordinates with the Client Services and Finance Departments by managing the Family Self Sufficiency (FSS) earned escrows and the Move to Work (MTW) escrows to provide accurate escrow calculations for funding escrow interim and escrow close-outs.
Monitors HUD’s PIC system to ensure the collection of electronically submitted 50058 actions are captured properly and assists in the correction of failed electronic uploads. Maintains development inventories, processes all actions involving PIC unit information to include inventory removals and CAP Fund Certifications.
Monitors LIHTC system to ensure the collection of required electronic submissions are processed timely and accurately and processes the Annual Owners Certification (additional properties).
Interprets, creates and implements Agency and departmental policies and procedures. Identifies compliance monitoring needs, reviews departmental policies, develops and implements procedures to effectively and efficiently monitor and enforce compliance with Agency and Departmental goals (has input in proposed policies).
Responsible for processing PIC/EIV, LIHTC, UIV and screening systems access and removals for Agency and Third-Party staff requiring access.
Supervises and reviews desk audits, site, file and wait list audits and conducts periodic internal reviews to ensure that compliance procedures are being followed and to assess compliance or operational risks and develop risk management strategies to optimize Agency resources and ensure best practices are being utilized. Oversees and conducts continuous assessments of departments and objectives to evaluate efficiency.
Provides guidance to Property staff as well as third party management to ensure that all site-specific guidelines and procedures follow mixed financing requirements. Monitors wait list management, eligibility processes, leasing and recertification processes for proper implementation and compliance with all regulatory rules and regulations for all programs.
Supervises and monitors daily overall activities, documentation and report submissions of the department’s compliance oversite.
Researches, recommends and implements technology-based solutions to monitor compliance requirements based on industry best practices and competitive intelligence.
Assists PM and IT with YARDI system errors by analyzing the cause and possible solutions prior to contacting YARDI services.
Represents the Agency at public presentations and department and/or divisional meetings.
Monitors HUD’s EIV system Failed Identity and Multiple Subsidies reports for corrective actions needed and ensures that corrections are completed for accurate reporting for all HUD reportable programs within INLIVIAN's portfolio.
Reviews and discusses non-compliance tenant issues to ensure participants are provided with reasonable opportunity to meet requirements and remain in compliance.
Supervises staff, providing ongoing assistance to support a positive and productive work environment. Participates in and/or recommends the selection, employment, training, direction, utilization, evaluation, discipline, termination of department employees and makes recommendations for other personnel-related activities to overcome performance issues and take appropriate action where required. Ensures that staff receives necessary trainings to ensure that they are subject matter experts.
Supervises the review of monthly disbursements of Housing Assistance Payments to ensure accurate funding requests and approvals for payment. Develops a monthly report that captures the results of compliance findings, trends and potential financial loss to agency because of non-compliance or processing errors.
Maintains positive Agency image and working relationships with the community and local, state and federal government officials. Ensures privacy and maintains security of confidential materials.
Accountable for consistent adherence to strong Authority standards regarding the ethical, responsible and appropriate use, care and safeguarding of Authority materials, supplies, resources and other assets.