Senior Vending Support Specialist
About The Position
Join the PTSolutions Team PTSolutions is one of the Top 100 industrial distributors in the U.S., with 40+ locations and a growing national presence. We help manufacturers streamline their operations with advanced vending and inventory systems — and we need experienced field technicians to keep those systems running at their best. Are you a problem-solver who enjoys working with both people and technology? As a Senior Vending Support Specialist, you'll play a critical role in keeping our customers' operations running smoothly. From installing and maintaining advanced vending systems to training customers and troubleshooting issues, you'll be the go-to expert ensuring seamless service and support. This role is perfect for someone who is hands-on, customer-focused, and thrives in a dynamic environment where no two days look the same.
Requirements
- Field service or hands-on mechanical experience (preferred: industrial, vending, or warehouse automation)
- Strong troubleshooting and repair skills
- Great customer service and communication
- Ability to travel regularly to customer sites
- Attention to detail with accurate recordkeeping
Responsibilities
- Install and set up vending systems at customer locations
- Perform preventative maintenance, repairs, and troubleshooting
- Train customer teams on system operation and inventory best practices
- Conduct cycle counts, restocking, and basic machine calibration
- Maintain accurate customer and product information in our database
- Partner with sales and inventory teams to resolve on-site issues quickly
Benefits
- Competitive pay with overtime eligibility
- Paid holidays, paid vacation, and attendance awards
- Medical, vision, and dental insurance (company-paid dental)
- 401(k) with company match
- Tuition reimbursement and growth opportunities
- Company-provided uniforms and training
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
