Senior UX/UI Designer

Boostlingo

77d

About The Position

As a UX/UI Designer at Boostlingo, you will design product experiences that transform the way users interact with language and AI. Reporting directly to the Chief Product Officer, you will collaborate closely with Product Management, Engineering, and Customer Success teams to create user journeys that are simple, effective, and delightful. You will play a critical role in ensuring our AI-powered workflows are approachable, intuitive, and human-centered. This role will focus on shaping intuitive, engaging, and accessible user experiences for our next-generation AI-enabled products.

Requirements

• 7+ years of experience in UX/UI design, ideally with SaaS or B2B platforms.
• Experience designing AI-enabled workflows.
• Strong portfolio demonstrating user research, interaction design, visual design, and prototypes.
• Proficiency in Figma, Sketch, Adobe Creative Suite, or similar design tools.

Nice To Haves

• Background in accessibility design and compliance (WCAG).
• Experience as a design lead.
• Experience with conversational UI, voice interfaces, or AI-powered experiences.
• Familiarity with localization and language technology.

Responsibilities

• Conduct user interviews, surveys, and usability tests to deeply understand the needs of multilingual end users, interpreters, and enterprise clients.
• Analyze user behavior data and translate insights into design improvements that enhance adoption and retention.
• Create personas, empathy maps, and customer journey maps to ensure designs are grounded in real-world user needs.
• Define and document company-wide UX/UI design processes, tools, and review practices.
• Define end-to-end user journeys, especially around AI-enhanced workflows such as AI-assisted interpreting, translation, or workflow automation.
• Develop wireframes, user flows, site maps, and task analyses to simplify complex language workflows.
• Establish interaction models that balance human input and AI-driven recommendations for intuitive, trustworthy experiences.
• Design polished, accessible interfaces that align with Boostlingo’s brand and product vision.
• Build and maintain a design system that ensures consistency across products and platforms.
• Build scalable design frameworks, from research to handoff.
• Deliver prototypes and high-fidelity mockups for stakeholder reviews and engineering implementation.
• Partner with product and engineering to design explainable AI features that inspire user confidence.
• Craft micro-interactions and feedback loops to help users understand and trust AI outputs.
• Experiment with conversational UI, predictive flows, and adaptive interfaces that leverage machine learning models.
• Work directly with the Chief Product Officer to translate strategic product vision into concrete design deliverables.
• Partner with Product Managers to define requirements and prioritize design initiatives.
• Collaborate with engineers to ensure smooth design handoff, technical feasibility, and quality execution.
• Advocate for UX best practices across departments, serving as a voice of the customer.
• Plan and run A/B tests, usability studies, and heuristic evaluations to validate design decisions.
• Continuously refine product experiences based on data, feedback, and evolving AI capabilities.
• Establish KPIs for design success (e.g., task completion rate, time on task, adoption of AI features).
• Act as the primary design authority across all product lines.
• Partner with executives to embed design thinking in product strategy.
• Promote design thinking across the company and mentor team members in design best practices.
• Contribute to thought leadership on AI and UX in language technology.
• Stay current on industry trends in AI, SaaS, language access, and accessibility to keep Boostlingo products competitive and innovative.

Benefits

• Competitive compensation and robust benefits offerings, including 401(k) plan with match.
• Flexible PTO.
• Hybrid/Remote working arrangements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 101-250 employees