Senior UX/UI Designer

Caterpillar Inc.•Chicago, IL

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Work Shapes the World at Caterpillar Inc. Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world. Job Summary: Designs, develops, and implements digital applications and experiences.

Requirements

Creativity: Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Web Software Design: Knowledge of web software design; ability to design, develop, maintain and enhance web-based or web-enabled software.
Human-Centered Design (HCD): Knowledge of Human-Centered Design model, principle, and concepts; ability to understand the perspective of people who experience a problem, their needs, and provide them with a solution which truly meets their needs effectively.
User Experience Design: Knowledge of user experience design tools, techniques and approaches; ability to design applications that are valued, positively perceived and used by clients.
User Interface Design: Knowledge of activities, practices, deliverables and considerations; ability to design effective graphic user interfaces for delivery of information to the client's desktop workstation.

Nice To Haves

Creativity (Working Knowledge) Shares and builds on creative ideas. Identifies opportunities to improve work through creative thinking. Shows openness to experimentation and new approaches.
Decision Making & Critical Thinking (Working Knowledge) Applies structured critical‑thinking methods. Gathers and organizes relevant data for decision‑making. Prioritizes issues and evaluates risks and alternatives.
Computer Software Industry Knowledge (Working Knowledge) Understands customer segments and competitive product landscapes. Explains industry best practices and key development processes. Recognizes common challenges in software development.
Web Software Design (Extensive Experience) Understands core challenges in designing web‑based applications. Evaluates and selects technologies for integrating media and web services. Addresses security, risk, and infrastructure considerations. Contributes to large or multiple web‑based software projects.
Human‑Centered Design (Working Knowledge) Defines problems clearly and without assumptions. Encourages open idea sharing and user feedback. Gathers user insights to propose meaningful solutions. Creates prototypes and refines them based on sponsor user input.
User Experience (UX) Design (Extensive Experience) Provides guidance on UX best practices across workloads and mental models. Selects appropriate tools and methods for persona‑driven design. Creates prototypes, navigation structures, scenarios, and specifications. Coaches others on evaluating design effectiveness.
User Interface (UI) Design (Extensive Experience) Produces high‑quality UI designs and documentation. Develops wireframes, mockups, interactive prototypes, and task flows. Manages graphic tools and maintains design standards. Advises on typography, navigation, and structural considerations.
Web Trends & Directions (Extensive Experience) Evaluates the effectiveness of current web tools and services. Identifies and plans for emerging web technologies and trends. Develops guidelines and documentation for future web initiatives. Analyzes new business models tied to digital services.

Responsibilities

Gather, analyze, and document business needs and feature requirements.
Design, develop, and implement digital applications that meet user and business goals.
Support, maintain, and enhance existing digital applications to improve usability and performance.
Lead and facilitate design thinking activities to inform digital solution development.