Geico Insurance-posted 14 days ago
Full-time • Mid Level
Hybrid • Chevy Chase, MD
5,001-10,000 employees
Insurance Carriers and Related Activities

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is looking for an accomplished, customer obsessed and results oriented Senior UX/UI Designer. The ideal candidate will be comfortable working with a variety of business partners and delivering design solutions. Collaborates with customers, engineers, and product management to determine design requirements, create mockups, user workflows, conduct user research, and provide feedback. As a Senior UX/UI designer you will be responsible for designing high quality solutions that put the customer at the center and achieving outcomes that move our business forward. You work directly with product management to develop solutions that achieve our customer and business needs. You will be part of a multi-disciplinary design and research team that values people, human-centered design and a growth mindset. This position is a hybrid role that requires to be on-site 3 days a week at one of the following locations: Palo Alto, CA, New York, NY, Bethesda, MD, Dallas, TX, Chicago, IL, Seattle, WA

  • Collaborates with product, engineering, and business teams to uncover customer and business needs
  • Translates complex ideas into understandable concepts and solutions that evolve and enhance the product experience
  • Manages through shifting priorities to provide clear direction and input on product prioritization and support early product definition
  • Advocates for the customer through human-centered design methods, including discovery, research, and user testing
  • Facilitates and participates in workshops with internal and external stakeholders to align with business needs
  • Creates process and user flows, wireframes, journey maps, and user interface specifications
  • Delivers design assets for acceptance, development, and delivery to market in partnership with engineering
  • Bachelor's Degree in a related field
  • 5+ years of experience (or 3+ with Masters degree) with User Experience design
  • 3+ years designing for AI/ML products, chatbots, or conversational interfaces
  • Experience designing complex B2B platforms with multiple user personas and workflows
  • Proficiency with enterprise design systems and component libraries
  • Advanced skills in Figma, plus experience with rapid prototyping tools like Cursor for AI-assisted design iteration
  • Experience designing chat interfaces, multi-agent systems, and voice interactions
  • Understanding of AI explainability, confidence scoring, and source attribution in user interfaces
  • Expertise in designing complex AI workflows that remain intuitive for non-technical users
  • Experience designing interfaces where AI determines optimal tools/models based on user prompts
  • Experience with MCP (Model Context Protocol) or similar AI integration frameworks
  • Background in data visualization or analytics platforms
  • Experience designing for both business users and technical practitioners
  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
  • Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
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