Senior UX/UI Designer (AI)

Geico Insurance•San Francisco, CA

57d•$109,675 - $172,200•Hybrid

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is looking for an accomplished, customer obsessed, and results oriented Senior UX/UI Designer. The ideal candidate will be comfortable working with a variety of business partners and delivering design solutions. Collaborates with customers, engineers, and product management to determine design requirements, create mockups, user workflows, conduct user research, and provide feedback. As a Senior UX/UI designer you will be responsible for designing solutions that responsibly incorporate generative AI into user experiences and address the goals of our business. You work directly with data science and product management to develop solutions that achieve our customer and business needs. You will be responsible for understanding the emerging AI landscape and the opportunities to advance the practice of UX and UI design. You will be part of a multi-disciplinary design and research team that values people, human-centered design and a growth mindset. This position is a hybrid role that requires to be on-site 2-3 days a week at one of the following locations: New York City, NY; Palo Alto, CA.

Requirements

5+ years of experience (or 3+ with Masters degree) with User Experience design
2+ years of experience with agentic, virtual agent or similar products

Nice To Haves

Experience designing for cross channel e.g. responsive web and native mobile interfaces
Experience working collaboratively with AI/ML and Data Science teams
Experience working with multi modal Generative AI platforms
Demonstrate ability to work across design processes e.g. user research, user experience design, UI design and specifications
Solid knowledge of ML, AI and Generative AI systems and capabilities.
Ability to collaborate with Product Management, Engineering and Operations teams
Effective communication and storytelling skills
Proficiency with design tools (i.e., Figma) to deliver concepts and enable successful collaboration across teams
Familiarity with working in an established design system and agile development teams

Responsibilities

Collaborates with product, engineering, and business teams to uncover customer and business needs
Translates complex ideas into understandable concepts and solutions that evolve and enhance the product experience
Understands and navigates the emerging fields of ML, AI and Generative AI to deliver high quality design solutions.
Advocates for a responsible and ethical approach to AI in our product and services.
Manages through shifting priorities to provide clear direction and input on product prioritization and support early product definition
Advocates for the customer through human-centered design methods, including discovery, research, and user testing
Facilitates and participates in workshops with internal and external stakeholders to align with business needs
Creates process and user flows, wireframes, journey maps, and user interface specifications
Delivers design assets for acceptance, development, and delivery to market in partnership with engineering

Benefits

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

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