Senior UX Research Manager

Atlassian • Austin, TX

80d • $181,800 - $285,525

About The Position

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Requirements

• 7+ years managing and mentoring diverse, distributed research teams (10+ professionals), with a proven ability to build high-trust communities and drive organizational alignment and change at the enterprise level.
• 10+ years leading impactful research strategy in complex software environments, applying advanced quantitative and qualitative methods to influence product direction and business decisions, and establishing methodological excellence—including in AI and experimentation.
• Deep experience with enterprise-scale products, market strategy, and adoption, supported by an advanced degree (Master’s/PhD) in a relevant field and strong technical skills in mixed-methods research.
• Thrives in complexity and ambiguity, models resilience and continuous improvement, and is a visible champion of Atlassian’s mission-driven, human-centric values.

Responsibilities

• Collaborate with designers, data scientists, product managers, and engineers to create innovative solutions for Atlassian, driving our Enterprise transformation.
• Identify, define, prioritize and deliver on the critical research needs, delivering measurable impact to the business.
• Set and execute research strategy: Identify the critical Enterprise & Platform research priorities, establishing a practice that balances speed and quality of research execution.
• Manage, mentor, and grow a high-performing, globally distributed team, fostering excellence and an inclusive culture.
• Identify and prioritize high-impact research opportunities, build strong cross-functional partnerships, and deliver insights that guide company decisions.
• Extend research influence across the business, champion best-in-class standards and innovative methodologies (including AI), and represent Atlassian externally as a thought leader.

Benefits

• Health and wellbeing resources
• Paid volunteer days
• Equitable, explainable, and competitive compensation programs
• Eligibility for benefits, bonuses, commissions, and equity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Master's degree
• Number of Employees: 5,001-10,000 employees