Senior UX Product Manager, Web Platform

Atlassian • Austin, TX

99d • $164,700 - $215,025

About The Position

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. The Web Platform team is part of Atlassian’s Markets & Transformations organization. We power atlassian.com, one of the highest traffic B2B SaaS websites in the world. Our mission is to deliver a world-class web experience that helps millions of visitors effortlessly discover, learn about, evaluate, and adopt Atlassian products. We build and scale the platform that drives atlassian.com through investments in performance and reliability, content services, content strategy, site experience, and growth optimization. We partner closely with Product Marketing, Brand, and Performance Marketing to ensure the site reflects our brand, tells our story, and delivers seamless, high-quality user journeys.

Requirements

• 6+ years of product management experience, ideally in B2B SaaS or e-commerce, with focus on growth, UX, or web platform.
• Proven track record owning strategy and execution for high-traffic, customer-facing websites.
• Strong background in experimentation and growth frameworks, with hands-on experience running A/B tests and applying learnings.
• Demonstrated expertise in UX best practices, advocating for user-centered design principles throughout the product lifecycle.
• Proficient in prototyping tools and methodologies to create interactive models for user testing.
• Experience in conducting comprehensive user journey mapping to enhance the end-to-end customer experience.
• Skilled in synthesizing research to inform product design, ensuring user insights drive improvements.
• Familiarity with design thinking and ability to lead workshops for innovative solutions.
• Experience collaborating on content strategy and production, with an understanding of how information architecture and messaging impact the customer experience.
• Deep empathy for users, with a strong sense of design and ability to partner closely with UX teams.
• Comfort with web technologies and ability to translate complex requirements into scalable solutions.
• Skilled in storytelling and stakeholder management, able to influence across teams and levels.
• Creative problem-solver who balances strategic vision with execution details.
• Experience working in fast-paced, matrixed environments where experimentation and iteration are central to success.
• Awareness of performance and accessibility standards for enterprise-scale websites.

Responsibilities

• Own the strategy and roadmap for the UX of atlassian.com, balancing user needs, brand expression, and business growth.
• Lead the full product lifecycle from discovery through launch, iteration, and optimization, ensuring measurable outcomes at every stage.
• Partner with Marketing, Brand, Design, and Engineering to align on experience goals and deliver cohesive, customer-centered journeys.
• Define success metrics for site experience, measure progress, and prioritize the highest-impact initiatives.
• Translate marketing and business objectives into clear product requirements and growth-focused roadmaps.
• Shape and scale content strategy in partnership with Marketing and Brand, ensuring content is consistent, discoverable, and optimized for user journeys.
• Ensure the website meets standards for web performance, accessibility, scalability, and reliability, including Core Web Vitals.
• Expertly leverage experimentation and data analysis to confirm hypothesis, drive decisions and optimize the user experience.
• Deepen our understanding of visitor behavior and intent through customer research, data analysis and experimentation, and use insights to inform product direction.
• Advocate for high-quality, accessible, and performant experiences that scale across products and audiences.
• Mentor and guide peers across product and UX, helping elevate practices and maturity across teams.
• Drive alignment across stakeholders, inspiring teams with a clear vision and fostering a culture of rapid iteration and learning.

Benefits

• Health and wellbeing resources
• Paid volunteer days
• Equitable, explainable, and competitive compensation programs
• Eligibility for benefits, bonuses, commissions, and equity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees