Senior UX Manager - US

Circle K • Charlotte, NC

14d

About The Position

Senior UX Manager – Global UX & Design Be a key part of Circle K’s journey as we create the future of our customer experience through an exciting digital transformation. We are dedicated to fostering a dynamic and innovative product and UX culture, where your work will directly contribute to making life easier for millions of our customers worldwide. This is a fantastic chance to leverage your skills to influence a major global enterprise, drive significant improvements, and explore international opportunities within a company committed to growth and winning in the market. What You'll Do The Senior UX Manager ensures a cohesive and strategic design approach across all digital products within our Core Digital Experience domain. Operating at both strategic and operational levels, this role defines a unified experience vision that supports short term product goals and long-term scalability, aligning with Global product and technology objectives. The Senior Product Design Manager serves as a leader and mentor to a team of UX Researchers, Service Designers, and UX designers, fostering a collaborative and innovative design culture, while collaborating closely with product and engineering teams to integrate design principles throughout the product lifecycle. Additionally, this role advocates for user-centric design at all organizational levels, promoting the value of design to senior leadership

Requirements

• Bachelor or Master’s degree in Interaction Design, Graphical Design, Digital Design, or equivalent. Alternatively, proven extensive experience in UX design may substitute for a degree.
• 11+ years of experience in UX/UI design, with a strong track record in leading design initiatives
• Portfolio demonstrating design skills and experience across a range of digital products.
• Expert-level knowledge of UX/UI design principles and best practices.
• Proficiency in design tools (e.g., Figma) and experience with collaborative design platforms.
• Deep understanding of research methodologies to inform user-centric design decisions.
• Extensive experience with the development and maintenance of design systems.
• Strong understanding of codification of design components for scalability and consistency.
• Solid knowledge of app and web design.
• Proven experience coordinating and guiding other designers in a team setting.
• Strong leadership and mentoring abilities to inspire and guide a team of designers.
• Excellent communication skills, with the ability to articulate design concepts and strategies to diverse stakeholders, including senior leadership.
• Collaborative mindset, thriving in cross-functional teams with product managers and engineers.
• Innovative and forward-thinking, with a passion for advancing design and user experience.
• Highly organized, capable of managing multiple projects and priorities effectively.

Responsibilities

• Design Leadership & Strategy o Establish and drive a unified design vision and strategy that aligns with Global product and technology objectives.
• Drive continuous improvement in design processes and methodologies, ensuring the team works efficiently and effectively.
• Stay ahead of industry trends and integrate best practices into the design process, keeping the design team innovative and forward-thinking.
• Team Leadership & Development o Co-mentor and guide a team of UX/UI designers (in collaboration with the line manager for UX & Service Designers), providing direction, feedback, and professional development opportunities.
• Develop design team job profiles, considering experience level, proficiency, and aptitude to build a high-performing team.
• Collaboration & Integration o Collaborate closely with group product managers, product managers, technical product owners and front-end engineering teams to integrate design principles throughout the product lifecycle.
• Advocate for the user experience at all levels of the organization, ensuring design decisions are grounded in user research and data.
• Promote design strategies and concepts to senior leadership, clearly communicating the value of design decisions and their impact on business objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees