Senior UX Designer

Opus1

3d•Remote

About The Position

Opus1 is building the platform that powers the next generation of performing arts education. As a leading SaaS CRM for music and performing arts schools, we help organizations manage, grow, and engage their communities through modern, intuitive software that connects administrators, instructors, and students. We're a fast-growing startup passionate about enabling creative education to thrive! We’re looking for a Senior UX Designer to shape the next stage of Opus1.io’s growth as we expand deeper into the performing arts market, including a major push into dance. You’ll be the primary designer and principal voice for user experience, weaving together our fragmented design systems, setting new standards for information architecture, and establishing a robust research culture. Reporting directly to the VP of Product, you’ll work cross-functionally with engineering, product management, and other user-facing teams to deliver intuitive, engaging features that delight our users and support both our current and future customer base. This is a high-impact, hands-on role for a Senior Designer who thrives in fast-paced, high-growth environments, enjoys both defining processes and driving execution, and is excited to lay the foundation for a growing UX function. We’re a fast-growing, early-stage startup with a quickly scaling team that’s passionate about enabling creative education to thrive. If you’re excited by the idea of building structure out of ambiguity, shipping products that directly support creative communities, and shaping the foundation of a high-performing product org, you’ll fit right in.

Requirements

Bring 7+ years of UX design experience with at least 3 years successfully leading design initiatives or projects as a senior or lead IC.
Have demonstrated expertise in information architecture, user journey mapping, and design system standardization for SaaS or B2B2C products.
Have a knack for creating and implementing user research and usability testing programs from the ground up.
Are an expert in Figma and are comfortable with other design and prototyping tools.
Exhibit exceptional communication skills and have a strong ability to collaborate across disciplines and levels of seniority.
Enjoy mentoring or managing other designers or contractors, and are willing to take on more formal leadership as the function grows.

Nice To Haves

A passion for the performing arts or experience in education/creative industries

Responsibilities

Defining and driving the end-to-end information architecture and user journey mapping for our products.
Standardizing and streamlining our existing design systems, and consolidating legacy approaches into a cohesive, scalable framework.
Interviewing users, leading usability testing, and advocating for iterative design improvements based on user and stakeholder feedback.
Establishing and leading user research and usability interview practices.
Translating user research findings into actionable design solutions, creating wireframes, prototypes, and high-fidelity designs primarily using Figma.
Identifying high value areas of the application that are not intuitive and, in tandem with PM prioritization and Engineering feasibility, recommending frictionless workflows to improve adoption.
Managing and mentoring contractors (and, in the future, additional ICs), ensuring quality and consistency across all user touchpoints.
Collaborating closely with Product Management, Engineering, Customer Success, and Marketing to ensure seamless handoffs, prioritized user needs, and stakeholder alignment.
Designing for both non-technical users and sophisticated administrators in the performing arts space, developing experiences for web and mobile applications.