Senior UX Designer

Qualtrics • Reston, VA

223d • Hybrid

About The Position

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. We are looking for a Senior UX Designer in Reston, VA to join our passionate group of builders. Our leaders and customers expect and encourage us to push the boundaries of what an enterprise product could be, envisioning across all platforms to directly impact the product roadmap and our customer's goals. This person will work on our Customer Experience product line.

Requirements

• 6+ years as an information architect, user experience or interaction designer.
• Bachelor's degree in design, human-computer interaction (HCI), or related fields such as Graphic Design, Industrial Design, Visual Arts, or Computer Science. Master's preferred.
• Have shipped and maintained multiple products and features with an online portfolio that showcases this work and your process.
• Ability to work cross functionally and influence stakeholders with excellent written and verbal communication skills.
• Knowledge of web accessibility principles and experience in building for accessibility.
• Proficiency in design tools such as Figma.
• Working knowledge of Coda and Jira is preferred.

Responsibilities

• Your UX design vision sees 1-2 years into the future and evolves by listening to customers and ideating ground breaking solutions.
• Identify and surface UX issues and opportunities ensuring that they are closed out.
• Lead collaboration across software development, product management, and product marketing to create fluid, intuitive user experiences that scale seamlessly across desktop and mobile applications.
• Create interactive prototypes and wireframes that effectively communicate design concepts, iterating designs based on stakeholder feedback and usability testing results to enhance user interaction and experience.
• Stay updated on industry trends, emerging technologies, and best practices in UX design, actively seeking opportunities for professional development to enhance skills and contribute innovative ideas to the team and company products.
• Create low- and high-fidelity wireframes and prototypes to communicate design ideas and test interactions.
• Partner with your Engineering and Product leads on a product roadmap that pushes the boundaries of what it means to be the market leading Experience Company.
• Participate in UX team critiques - inform and support the work that is being presented by your team members, share your own design work, and iterate on designs based on feedback.
• Translate data from a usability study and translate it into concrete user interface design improvements and get them prioritized into sprint planning so customers see an immediate impact.
• Integrate the latest standards in interaction design and trends in user design into the product to create the most intuitive and easy to use enterprise product in the market.

Benefits

• Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
• QMentorship Program matches you with a mentor inside Qualtrics to get meaningful coaching from someone outside your team.
• Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women's Leadership Development, which exist as places for support, allyship, and advocacy.

What This Job Offers

• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees