Senior UX Designer, AI & Voice Interfaces (Plantation/Chicago Hybrid)

Motorola Solutions-posted 2 months ago
$101,300 - $202,600/Yr
Full-time • Senior
Hybrid • Plantation, FL
5,001-10,000 employees
Computer and Electronic Product Manufacturing
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Motorola Solutions is seeking a visionary Senior UX Designer with deep expertise in AI and Voice User Interfaces to create mission-critical applications that safeguard lives every day. As a Senior UX Designer, you will be a lead contributor, directly shaping the next generation of mobile public safety applications for our radios. This role involves delivering outstanding design solutions while collaborating and potentially mentoring within a dynamic team. You will champion human-centered design principles and collaborate cross-functionally to drive innovation and contribute to technologies that safeguard lives.

  • Collaborate closely with Product, Engineering, and Research teams to ensure alignment and success.
  • Adapt to rapidly shifting priorities and contribute to an agile, fast-paced innovation environment.
  • Champion a user-centered approach in the development and application of AI technologies.
  • Identify opportunities to leverage AI (ML, NLP, generative AI) to solve user problems and create novel, delightful experiences.
  • Lead the design and development of intuitive voice user interfaces (VUI) and multimodal experiences for mission-critical applications.
  • Define and refine voice interaction models, dialog flows, and persona guidelines for AI-driven features.
  • Collaborate with AI engineers and researchers to translate natural language processing (NLP) capabilities into effective and delightful spoken interactions.
  • Design and/or research user interactions with AI-powered features and systems, ensuring they are intuitive, transparent, and trustworthy.
  • Conduct user research and usability testing specifically focused on voice commands, spoken feedback, and multimodal interactions.
  • Contribute to the development of best practices, ethical guidelines, and design patterns for Human-AI interaction including voice and conversational AI within our organization.
  • Stay abreast of the latest advancements in AI and their potential applications in experience design and research.
  • Effectively communicate research findings, design concepts, and AI possibilities to diverse audiences.
  • Translate customer insights into innovative designs that elevate public safety applications.
  • Contribute to the optimization of design processes, help establish best practices, and ensure exceptional design quality.
  • Advocate for design excellence and evolve the UX culture within the organization.
  • Bachelor's or Master's degree in HCI, Design, or a related field, or equivalent practical experience.
  • 8+ years proven experience in Design (such as UX, CX, Interaction Design, Product Design) with demonstrable experience in Voice User Interface (VUI) design, conversational AI, or multimodal interaction design.
  • Portfolio showcasing exceptional UX design for apps and services that highlights projects related to AI and Voice UI/conversational design.
  • Strong understanding of core Artificial Intelligence concepts, including Machine Learning (ML), Natural Language Processing (NLP), and Generative AI.
  • Proven experience designing and prototyping voice user interfaces, including defining grammars, intents, slots, and dialog flows.
  • Excellent analytical and critical thinking skills, with a knack for identifying user needs and framing them as design or research challenges.
  • Deep passion for understanding and advocating for the user.
  • Exceptional ability to collaborate effectively within a multidisciplinary team and articulate complex ideas clearly.
  • Eagerness to learn new technologies and methodologies, particularly in the rapidly evolving AI space.
  • Leadership experience guiding or influencing design direction or mentoring junior designers.
  • Familiarity with VUI platforms and technologies (e.g., Alexa Skills, Google Assistant, or custom speech platforms).
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
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