Senior UX Content Writer

Eventbrite, Inc.

99d • $137,000 - $171,400

About The Position

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries every year. Since its inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators (aka event planners) to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop, or a youth dance class. Creators have been the central focus for Eventbrite, with over 200 million tickets distributed to more than 4 million experiences last year, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.

Requirements

• Minimum 7 years in content design, UX writing, or content strategy
• Demonstrated leadership in driving content projects from conceptualization to meticulous execution
• Experience in executive-level presentations and stakeholder management
• Proficiency in creating content guidelines, messaging frameworks, and style guides
• Ability to work seamlessly with cross-functional teams throughout the design process
• Solid grasp of UX design principles and interaction models
• Comfortable navigating through ambiguity in a fast-paced setting
• Skilled in Figma, our primary collaboration tool
• Proficient in leveraging AI tools to help modernize and effectively scale the content design process
• A passion for Eventbrite's mission and a commitment to diversity and global thinking

Responsibilities

• Craft clear and impactful copy across various user touchpoints
• Spearhead content projects within multiple product areas
• Conceive strategic content ideas based on product specifications, analytics, and user research
• Evaluate the effectiveness of verbiage and design elements to enhance user experience
• Present your work to Design Directors and executives, gaining buy-in from various stakeholders
• Coordinate with cross-functional partners—including legal, accessibility, and localization—to ensure all-round excellence
• Participate in content team reviews to refine and elevate team output

Benefits

• Comprehensive benefits and a wellness package above and beyond standard medical benefits
• Support in a remote environment
• Wellness allowance
• Carrot family planning benefit
• Origin Financial Planning service
• Modern Health and BriteBreaks (generally the first Friday of every month off)

What This Job Offers

• Career Level: Senior
• Number of Employees: 1,001-5,000 employees