Senior UX Content Designer

Pinnacle Technical Resources • San Bruno, CA

368d • $60 - $70

About The Position

Our client, a leader in the technology industry, is seeking a Senior UX Content Designer to join their team. In this role, you will drive in-product language and content strategy for key user journeys, including discovery and viewing experiences, with a focus on growth initiatives across digital video and live TV platforms. As part of this team, you'll collaborate closely with UX designers, researchers, product managers, engineers, marketing and branding experts, localization teams, and legal and policy stakeholders to deliver compelling content solutions. You'll champion the content design discipline, foster strong cross-functional partnerships, and develop scalable, cohesive strategies across multiple platforms. You'll also be part of a centralized content design team, embedded within product areas to build deep domain expertise, work closely with interdisciplinary teams, and create focused, impactful solutions.

Requirements

• 5+ years of relevant writing experience: content design (including UX writing, hierarchy/information architecture, audits, taxonomy).
• Fluency in writing in American English.
• Experience working on global brands/experiences and localization, i18n.
• Experience creating and implementing visual design systems, applying design tools (e.g. Figma).
• Analytical thinking about customer journeys and content flows.
• Comfortable with A/B testing: Forming a hypothesis, designing a test, and building off results.
• Highly collaborative and self-directed.
• Portfolio of UX-focused content strategy and writing samples.

Nice To Haves

• Experience working in media, entertainment, and/or sports.
• Familiarity with live sports and media entertainment industry.

Responsibilities

• Craft in-product language and content strategy for key user journeys.
• Collaborate with UX designers, researchers, product managers, engineers, and other stakeholders.
• Champion the content design discipline and develop scalable strategies.
• Produce high-quality content that is clear, consistent, and concise.
• Maintain guidelines and documents evolving content, terminology, and voice & tone standards.
• Provide strategic direction and hands-on UX writing.
• Balance user needs with business needs in collaboration with Product Managers.
• Communicate productively with cross-functional partners.
• Set realistic expectations and manage time effectively.
• Lead workshops and presentations to share knowledge.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401K contributions
• PTO
• Sick leave

What This Job Offers

• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 5,001-10,000 employees