Senior User Experience Researcher
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
At Wells Fargo, we aim to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience. For additional information on this line of business, refer to the external Careers Site at www.wellsfargojobs.com. About Strategy, Digital & Innovation (SDI): The Strategy, Digital & Innovation (SDI) team forges the strategic direction of Wells Fargo, provides and manages our digital foundation and common capabilities, and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences, and make it easier for customers to achieve their financial goals. Strategy, Digital & Innovation (SDI) serves three pivotal roles in helping to set the future direction of Wells Fargo. Strategy works across the company's business lines and enterprise functions to set the strategic direction and outline prioritized initiatives, delivering an integrated bank at scale for all of the customers we serve — consumers, small and medium-sized businesses, and large institutions. Digital unites the vast capabilities embedded in our business lines, and sets the standard for engaging, value-added, and seamless digital-first, omni-channel experiences. Innovation, in partnership with Wells Fargo Technology and lines of business, develops and incubates new solutions for existing and emerging customer needs, and leads the effort to transform our business to compete in a digital world. SDI's efforts will reduce risk, improve the bank's performance, and earn Wells Fargo a competitive advantage. About our team: The Research & Strategy Team sits within the Digital Commercial Banking / Corporate and Investment Bank (CB/CIB), uncovering and translating user needs that drive client-centric experiences on mobile and desktop. We consult with stakeholders and product partners to design research programs, to ensure customer insights are infused into our products and services throughout the design lifecycle. Our diverse team is highly collaborative, infusing fun and personal connections into our work.
