Senior Underwriting Operations

QBE • Miami, FL

13d • $64,000 - $96,000 • Hybrid

About The Position

The purpose of this role is to support underwriting operations by managing documentation, client records, and submissions, as well as assisting in the development of junior operations underwriters.

Requirements

• Tertiary Degree or equivalent combination of education and work experience.
• Administration Management
• Analytical Thinking
• Critical Thinking
• Customer Service
• Customer Value Management
• Insurance Underwriting
• Intentional collaboration
• Legal Documents
• Managing performance
• Personal Initiative
• Price Modelling
• Process Improvements
• Professional Networking
• Risk Management
• Stakeholder Management

Responsibilities

• Facilitate timely and efficient underwriting operations by following established guidelines and assessing exposures.
• Support junior operations underwriters by providing professional guidance, technical training, and delegating assignments.
• Maintain streamlined underwriting processes by processing new business, renewals, and cancellations accurately.
• Leverage underwriting data to accurately reflect in pricing models.
• Manage client files and update records using CRM tools.
• Build and maintain relationships with internal and external customers.
• Support operational projects to review and design new process modules.
• Collaborate with key stakeholders to address underwriting issues and guide clients.
• Contribute to a positive work environment by demonstrating cultural expectations.
• Maintain key reporting databases and track loss-sensitive documents effectively.

Benefits

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees