Position Summary: Responsible for interaction with agents, title production staff, and co-workers; research, analysis of risk, and making decisions on insurability of titles; and for the creation and presentation of educational and underwriting materials. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. • Make sound underwriting risk decisions in relation to issuance of title insurance commitments and policies. • Respond, in a timely fashion, to underwriting inquiries from agents and co-workers. • Research and provide analysis and guidance on relevant federal and state statutes and regulations, court rulings, opinion letters, and professional legal and compliance publications. • Prepare bulletins, alerts, memoranda, and other agent communications. • Develop and update underwriting materials and resources. • Develop and present educational materials for employees and agents. • Participate in the agent underwriting review process. • Support Alliant National’s Agency department with recruitment and retention of agents. • Support Claims Department with analysis of state laws and practices. • Participate on cross-functional teams. • Identify problems, establish transactional facts, apply legal principles and underwriting guidelines to reach timely decisions. Competencies: To perform the job successfully, an individual should demonstrate the following. Achievement Focus - Demonstrates persistence and ability to overcome obstacles. Measures self against standards of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals. Collaboration – Able to work with others in a collaborative environment. Contribute to development of underwriting positions and practices. Communications - Exhibits good listening and comprehension skills. Competently expresses ideas and thoughts in written and verbal form. Keeps others adequately informed. Selects and uses appropriate communication methods. Managing Customer Focus - Develops innovative approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery. Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an independent and organized manner. Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations. Decisive and accountable. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Ph.D. or professional degree
Number of Employees
1,001-5,000 employees