Senior Underwriting Consultant

Manulife • OH

90d • $86,025 - $154,845

About The Position

This is a remote role open to any location in continental US. Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go. The Senior Underwriting Consultant is responsible for evaluating applications of the highest financial impact and complexity. The incumbent will analyze decisions without compromising overall underwriting policies and should have the ability to work independently and guide more junior colleagues.

Requirements

• College graduate or business equivalent.
• Preferably 7 or more years of underwriting experience or exposure.
• Strong knowledge of underwriting function; Sound knowledge of John Hancock's various businesses.
• Strong knowledge of referral areas.
• Strong organizational, communication and interpersonal skills.
• Strong analytical skills; ability to define, research and resolve problems.
• Excellent ability to create and maintain customer relationships.
• Ability to prioritize and work effectively under deadlines balancing published service times with an appropriate customer focus.
• Strong ability to comprehend, retain and apply current technical information to daily work issues.
• Strong knowledge of company plans, riders, benefits and illustrations.
• Strong knowledge of medical science, technology and terminology and their impact on morbidity.

Responsibilities

• Identify and provide solutions to work related problems and issues (i.e. Work flow, systems).
• Negotiate and manage time and resources to meet deadlines and service times.
• Provide training and act as an information resource for more junior underwriters.
• Process all aspects of auditing, formal appeal reviews and contestable claim review.
• Audit applications underwritten to ensure underwriting decisions, correspondence and administrative processing have been followed in accordance with established guidelines and policies.
• Audit medical record summaries to ensure documentation is in accordance with our established guidelines.
• Assist management with various research projects pertaining to risk assessment.
• Process formal underwriting appeals and complaints.
• Review underwriting fraud referrals for appropriateness and assist management with book of business reviews.
• Review contestable claims for potential misrepresentation during underwriting.
• Maintain good relationships within a self-directed team environment.
• Project a professional image and serve as an example to junior staff.
• Manage all aspects of underwriting process for most complex cases.
• Serve as a subject matter expert for more junior colleagues and management.

Benefits

• Health insurance
• Dental insurance
• Mental health benefits
• Vision insurance
• Short- and long-term disability insurance
• Life and AD&D insurance coverage
• Adoption/surrogacy benefits
• Wellness benefits
• Employee/family assistance plans
• Retirement savings plans (including pension/401(k) savings plans)
• Global share ownership plan with employer matching contributions
• Financial education and counseling resources
• Generous paid time off program including up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree