Senior Underwriting Assistant - Workers Compensation

Zenith Insurance Company • Los Angeles, CA

412d • $60,034 - $75,043 • Remote

About The Position

The Senior Underwriting Assistant for Workers' Compensation plays a crucial role in supporting the Large Accounts Team by performing diverse clerical duties that require a thorough understanding of underwriting procedures and policies. This position involves analyzing data, tracking referrals, creating proposals, and acting as a resource for branch underwriting. The role emphasizes clear communication, problem-solving, and the ability to work independently while assisting in training junior staff.

Requirements

• High School Diploma or equivalent required; Bachelor's Degree preferred.
• 3+ years of Workers' Compensation underwriting experience required.
• Computer literacy and proficiency with policy systems required.
• Strong math and reading skills.
• Demonstrated knowledge of underwriting tasks and responsibilities.
• Strong time management, organization, and problem-solving skills.
• Excellent verbal and written communication skills.

Nice To Haves

• Policy systems proficiency preferred.
• Demonstrated ability to learn and apply new information quickly.

Responsibilities

• Analyze data sets for potential errors or concerns prior to referral.
• Track large account referrals for indications, formal quotes, and final transaction outcomes.
• Create and bundle loss sensitive proposals for various programs.
• Act as a resource for branch underwriting regarding policy construction and regulatory compliance.
• Contribute to the sales process through preparation for new and renewal accounts.
• Manage prospect and customer entries, policy issuance, endorsements, and correspondence.
• Issue cancellation, rescission, and reinstatement notices daily.
• Build and foster relationships to enhance underwriting products and customer service.
• Assist underwriters in prioritizing accounts and file completion.
• Engage in proactive communication with underwriters and agents.
• Participate in agent or client visits as needed.
• Perform renewal and/or small new business underwriting within defined parameters.
• Identify and resolve complex problems independently, referring unusual issues to supervisors when necessary.
• Provide guidance and training to junior support personnel.
• Support new processes and improve departmental outcomes.

Benefits

• Medical, Dental and Vision Insurance
• Flexible Spending Accounts
• Paid Parental Leave
• Life, AD&D and Disability Insurance
• 401(k)
• Employee Share Purchase Plan (ESPP)
• Education and Training Reimbursement
• Paid Leave: 3 weeks/year Vacation, 2 weeks/year Sick Leave
• 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Miscellaneous Manufacturing
• Education Level: High school or GED