Talent Pipeline: Senior Underwriter, Accident & Health

QBE•Plano Dallas, TX

About The Position

At QBE, we are always looking to connect with top talent – for current vacancies as well as for future opportunities. It is our aim to continuously build a strong candidate pipeline across all of our businesses and key locations in North America. Post submitting your interest to this specific hiring profile, our Recruitment Team will review your credentials and areas of expertise. Should there be a current or prospective opportunity that is commensurate with your career experience, we will contact you for an exploratory discussion. We appreciate your consideration of QBE as an employer of choice. Implement Accident & Health (A&H) underwriting business strategy by assisting with business development and growth through building relationships within assigned areas and applying sound decision making to underwrite business that contributes to a profitable portfolio. Responsibilities include new business production, renewal retention and the overall profitability of assigned book of business. This role is critical for driving territory results for A&H Primary Responsibilities Review, evaluate, and price moderately complex underwriting business by applying sound underwriting judgment and adhering to company policy and state regulations within established authority Underwrite moderately complex insurance risks in accordance with the business plan and the personal authority to meet business objectives including negotiating rates, terms and conditions for existing and new business, managing production and issue of contract documentation, ensuring compliance with internal and external regulations and guidelines, and ensuring contribution to the business plan and objectives Prepare moderately complex quote work up and release within authorized parameters Ensure adherence to loss ratio goals Identify poor cases within block, achieve expected rate increase average and persistency goals Review, classify, evaluate, and price complex business within an established level of authority as a means to achieve department results Establish and maintain relationships with an assigned group of agents and customers in order to understand their needs and provide products that respond to those needs Coordinate medical review with Risk Management Team Collaboration with Policy Administration and Claims Departments when necessary Build relationships with internal and external customers by gathering inquiries, researching and analyzing issues, escalating problems as required to ensure understanding of A&H processes and procedures Collaborate with key stakeholders by sharing information, recommending solutions to underwriting issues to transfer knowledge and support the achievement of business objectives Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun Adopt QBE values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives

Requirements

Bachelor’s Degree or equivalent combination of education and work experience
7 years relevant experience
Broad working knowledge of products and concepts relating to the insurance industry
Broad working knowledge of Microsoft Office Suite
Broad working knowledge of terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components, and concepts
Broad working knowledge of underwriting processes and procedures
Broad working knowledge of laws and regulations related to area of responsibility
Accident and Health business acumen
Use multiple resources to gather and analyze information and use logic to underwrite risk exposures
Use wise, astute and insightful judgment to make sound underwriting decisions
Prioritize interests of the company and community during decision-making
Effectively and efficiently present logic, reasoning, and analysis to others
Negotiate skillfully in tough situations with both internal and external groups to settle differences with minimum noise
Win concessions without damaging relationships
Identify and articulate improvement opportunities and translate them into tangible business deliverables
Ability to analyze data and use for decision making
Clearly and confidently convey information to a wide audience
Show drive and initiative
Act fairly, ethically and with integrity when decision-making
Maintain confidentiality of private or sensitive information
Multi-task and handle competing priorities; adapt and be flexible in a complex changing environment
Keep an open mind, consider unique approaches and be open to change and considerable variety in the workplace
Share knowledge and mentor others

Nice To Haves

Underwriting experience in a high-production environment; increasing levels of responsibility

Responsibilities

Review, evaluate, and price moderately complex underwriting business by applying sound underwriting judgment and adhering to company policy and state regulations within established authority
Underwrite moderately complex insurance risks in accordance with the business plan and the personal authority to meet business objectives including negotiating rates, terms and conditions for existing and new business, managing production and issue of contract documentation, ensuring compliance with internal and external regulations and guidelines, and ensuring contribution to the business plan and objectives
Prepare moderately complex quote work up and release within authorized parameters
Ensure adherence to loss ratio goals
Identify poor cases within block, achieve expected rate increase average and persistency goals
Review, classify, evaluate, and price complex business within an established level of authority as a means to achieve department results
Establish and maintain relationships with an assigned group of agents and customers in order to understand their needs and provide products that respond to those needs
Coordinate medical review with Risk Management Team
Collaboration with Policy Administration and Claims Departments when necessary
Build relationships with internal and external customers by gathering inquiries, researching and analyzing issues, escalating problems as required to ensure understanding of A&H processes and procedures
Collaborate with key stakeholders by sharing information, recommending solutions to underwriting issues to transfer knowledge and support the achievement of business objectives
Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
Adopt QBE values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives