Western Union-posted 4 months ago
$121,000 - $151,000/Yr
Full-time • Senior
Remote • Denver, CO
Credit Intermediation and Related Activities

The Senior UI/UX Designer is responsible for leading the design process across our Global Retail Product suite, and ensuring the creation of intuitive, user-centered designs. This role involves not only creating high-quality user interfaces but also driving the design strategy and collaborating with cross-functional teams to solve user problems at a larger scale. The Senior Designer will mentor junior team members, advocate for user experience principles, and contribute to the continuous improvement of the design system. The ideal candidate will have deep expertise in user experience design and will be a key contributor to product strategy and innovation.

  • Lead design efforts for large-scale, high-impact projects, driving design direction and ensuring consistency across platforms.
  • Advocate for the importance of user experience within the company, promoting best practices and user-centric design solutions.
  • Conduct in-depth user research, including user interviews, persona development, and journey mapping, to inform design decisions.
  • Synthesize research findings into actionable insights that shape the design and development process.
  • Use data-driven approaches to measure user satisfaction and identify areas for improvement in the user experience.
  • Ensure that designs are tested rigorously to meet user needs and business goals before launch.
  • Develop high-fidelity wireframes, prototypes, and detailed UI specifications that can be handed off to development teams.
  • Lead the creation of design systems and ensure adherence to UI/UX guidelines and design principles.
  • Provide strategic input on interactive elements, animations, and transitions to elevate the user experience.
  • Collaborate with product managers, developers, and other stakeholders to define project requirements and user goals.
  • Mentor and guide junior designers, providing feedback and helping to improve their design skills.
  • Lead design reviews and ensure the design team maintains a high standard of work.
  • Stay current on emerging UI/UX trends, tools, and technologies, bringing fresh ideas and best practices to the team.
  • Continuously refine the design process to improve efficiency, collaboration, and quality of work.
  • Drive innovation in design and contribute to the evolution of the design system and product strategy.
  • Present design concepts and solutions to clients, stakeholders, and executive leadership, clearly articulating the rationale behind design decisions.
  • Manage multiple projects and priorities, ensuring timely delivery while maintaining high standards of design quality.
  • Build strong relationships with stakeholders to ensure that user experience goals align with business objectives.
  • 5+ years of professional experience in UI/UX design, with a proven track record of leading design projects from concept to completion.
  • Bachelor's degree in Graphic Design, Interaction Design, Human-Computer Interaction (HCI), or a related field.
  • Advanced certifications in UI/UX design or related areas are a plus.
  • Advanced proficiency in design tools such as Sketch, Figma, Adobe XD, or similar.
  • Expertise in prototyping tools like InVision, Principle, or Framer.
  • Strong knowledge of HTML/CSS and front-end development practices for collaboration with developers.
  • Expertise in user testing tools (e.g., UserTesting, Hotjar, Maze) and analytics platforms.
  • Deep understanding of accessibility standards and inclusive design practices.
  • Strong leadership and mentorship abilities, with experience managing and guiding a design team.
  • Excellent communication skills, capable of presenting complex design ideas clearly and persuasively.
  • Strategic thinker with the ability to align user experience goals with business objectives.
  • Highly collaborative, able to work cross-functionally with product, engineering, and other stakeholders.
  • Adaptable and comfortable in fast-paced environments, with the ability to prioritize and manage multiple projects.
  • Advanced certifications in UI/UX design or related areas.
  • Flexible Time off
  • Medical, Dental and Life Insurance
  • Tuition Assistance Program
  • Student Loan Repayment (below manager level only)
  • Parental Leave
  • One day volunteer time off
  • $0 Money Transfer Fee Discount Code - Quarterly
  • Recognition Program “Game Changers”
  • Employee Discount Program
  • Global Adoption Assistance
  • Global Scholarship Awards Program
  • 4% Western Union Contribution to 401K
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