Senior Trust Administrator

Brown Brothers Harriman•Wilmington, DE

About The Position

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Brown Brothers Harriman is looking for a proactive, detail oriented, and organized individual to join our Delaware office as a Trust Administrator, with a focus on IRAs. This role is a member of the Brown Brothers Harriman Trust Company’s Business Management and Operations Team, which supports BBH’s two National Trust Companies. You will be responsible for assisting with the administration of IRA accounts, ensuring compliance with legal standards, and providing exceptional service to clients.

Requirements

BA/BS degree or equivalent preferred
Minimum two (2) years’ experience in banking, specifically in bank operations
Ability to work independently and collaboratively in a team environment
Outstanding written and oral communication skills are a must
Strong interpersonal skills
Organizational skills and detail-oriented
Ability to manage time efficiently and effectively
Ability to meet deadlines and work under pressure
Willingness to learn new systems and procedures and the flexibility to change when necessary
Proficiency in Microsoft Office products, particularly Word and Excel

Responsibilities

Supporting IRA Specialists in the daily administration of accounts
Processing and monitoring transactions
Complete IRA transfers, distributions, rollovers, conversations, death claims and closures in accordance with government regulations and bank policies
Maintaining accurate and complete account records including supporting documentation for account openings, IRA calculations, and payments
Maintaining client contacts
Assisting in gathering documentation for audits and compliance reviews
Building and maintaining positive relationships with clients and internal partners, including the ability to respond quickly and accurately to Client Relationship Manager inquiries regarding IRA transactions, policies, procedures and compliance
Providing general administrative support for the team including answering the phone and processing mail
Ensure compliance in the annual processing of all tax filings, including 5498 and 1099R
Keep abreast of IRA regulations & laws and how they impact IRA administration