Senior Transportation Delivery Operations Manager (Veterans Encouraged to Apply)

Staples • Lawrence, MA

109d

About The Position

The Fleet Delivery Operations Manager leads the operation of Staples Delivery Operations by managing and ensuring the timely and complete delivery of all orders. In this role, you will lead and manage towards excellent customer service and customer retention. You will collaborate with the Director of Delivery Operations for preparing and planning strategies to meet the SDO's daily, weekly, and monthly customer service and financial goals and to develop, refine, implement and administer departmental fleet policies, procedures and systems to provide effective service to all customers and channels at the lowest cost possible. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture. In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.

Requirements

• High school diploma or general education degree (GED).
• 3+ years of experience working in a warehouse environment.
• Valid drivers' license with a safe driving history.
• Ability to pass a DOT physical and drug screen.
• Ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand.
• Must be at least 21 years of age.

Nice To Haves

• Experience and working knowledge of transportation systems and processes.
• Ability to manage through change and strive for continuous improvement.
• Demonstrated analytical thinking and problem-solving ability.
• Inclusive nature that seeks common ground and advocates for the best solutions.

Responsibilities

• Lead and manage the operation of Staples Delivery Operations.
• Ensure timely and complete delivery of all orders.
• Collaborate with the Director of Delivery Operations to prepare and plan strategies.
• Develop, refine, implement, and administer departmental fleet policies and procedures.
• Ensure safe work practices and foster a safety culture.

Benefits

• Inclusive culture with associate-led Business Resource Groups.
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
• Online and Retail Discounts.
• Company Match 401(k).
• Physical and Mental Health Wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: High school or GED