Senior Training Manager, Global Compliance & Ethics

Booking Holdings (NASDAQ: BKNG) • Norwalk, CT

71d • $174,200 - $213,000

About The Position

Booking Holdings (NASDAQ: BKNG) is the world's leading provider of online travel and related services, provided to consumers and local partners in more than 220 countries and territories through five primary consumer-facing brands: Booking.com, Priceline, Agoda, KAYAK and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. This role is eligible for our hybrid work model: Two days in-office. Booking Holdings is looking for a highly motivated and experienced compliance professional to join our Compliance & Ethics team as Senior Training Manager, Global Compliance & Ethics. In this role, you will be responsible for the effective design and implementation of our global compliance training program, including developing the strategic vision and plan for the program, working closely and collaboratively with our brand Compliance & Ethics teams to implement it, and reporting on the program’s effectiveness and continuous improvement. This role is part of a global Compliance & Ethics organization comprising colleagues across multiple geographies and time zones. As such, it demands a dynamic and seasoned individual who has both strong subject matter expertise and interpersonal skills. This role reports to Booking Holdings’ Director of Regulatory Compliance.

Requirements

• J.D. degree or equivalent preferred.
• 8+ years of relevant experience, preferably in a corporate compliance and ethics department or law firm.
• Experience leading a compliance training function, including strategic planning and program ownership from design through implementation and reporting.
• Background in training design, instructional design, curriculum development, or relevant learning/cognitive principles a plus.
• 5+ years of prior managerial experience.
• Excellent oral and written communication skills, with a polished and professional demeanor and demonstrated ability to be clear and concise when communicating with global stakeholders at all levels.
• Strong decision-making, judgment, critical thinking, creativity, and problem-solving skills.
• Highly responsible, dependable, and accountable for managing complex projects and delivering a wide range of content; takes ownership and delivers results.
• Meticulous attention to detail.
• Significant experience with project management and systems implementation.
• Experience selecting and working with vendors using analytical and problem-solving skills.
• Fluent with metrics and how to evaluate the effectiveness of learning programs in driving significant business impact.
• Team player and natural collaborator, but also comfortable moving projects forward independently.
• Ability to thrive in a fast-paced environment, effectively manage competing priorities, and adapt to evolving priorities and needs.
• Confident and possesses the ability to remain calm in stressful situations.
• Curious and growth mindset; eager to learn new technologies and consider new ideas.
• Acts with integrity at all times.

Nice To Haves

• Experience in a corporate compliance and ethics department or law firm.
• Background in training design, instructional design, curriculum development, or relevant learning/cognitive principles.

Responsibilities

• Create and articulate a compelling strategic vision and plan for compliance training that meets applicable external and internal requirements and is tailored to our business and aligned with the overall strategy for our Global Compliance & Ethics Program.
• Establish effective ways of working with peers on the team to ensure compliance training is linked closely to policies and other compliance program elements and requirements and delivers optimal value to the business.
• Develop and deliver effective compliance training across Booking Holdings and our brands.
• Advise on and support stakeholders in other functions (e.g., Cybersecurity, Finance, and Privacy) with their training development and implementation needs.
• Drive achievement of training targets across Booking Holdings and our brands.
• Prepare presentations, reports, and other deliverables on compliance training for a broad range of audiences, including senior management.
• Drive innovation and continuous improvement in training design, deployment, and reporting, using internal insights, external benchmarking, and new technologies and tools.
• Build and maintain effective relationships with stakeholders across Booking Holdings and our brands, as well as third parties, to deliver on compliance training objectives, projects, and initiatives and contribute to overall compliance program effectiveness.

Benefits

• Competitive health and wellness benefits.
• Tuition reimbursement.
• Fitness reimbursement.
• Discounts.
• Annual bonus eligibility.
• Equity grant eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees