Senior Title Coordinator

First American • Berwyn, PA

1d • $23 - $31 • Remote

About The Position

The Title Coordinator works with multiple parties to coordinate the resolution and completion of the title process. Monitors and tracks the workflow from searcher and contractors. Coordinates multi-site project intake and transaction management. Verifies file completeness, obtains outstanding title documents, and approves completed files. Performs special projects. Assists with title production support services.

Requirements

• Strong MS Office skill set
• Strong communication skills, both verbal and written
• Strong attention to detail
• Demonstrated ability to work well in a team environment
• Strong customer service skills
• Ability to analyze, compare, interpret and process data
• Ability to multi task and perform intense and accurate document review
• Strong knowledge of company and/or client operating systems
• High School diploma or equivalent; some college preferred
• 4+ years’ experience in escrow/title or curative lender role

Nice To Haves

• HUD or closing experience is a plus

Responsibilities

• Serve as a point of contact regarding the search product providing subject matter expertise to resolve escalated issues arising from search discrepancies.
• Researches property details and looks for back title on orders to confirm accuracy; coordinates with clients and searchers to reconcile discrepancies
• Keeps responsible parties abreast of status or issues regarding title orders; direct questions to responsible parties
• May participate in business development activities to maintain existing clients and acquire new clients
• Proactively contacts vendors to ensure timely delivery of completed searches, escalate past due search requests, address issues with completed searches, and keep system updated
• May assist offshore team by answering questions and resolving escalated issues
• Utilizes company operating systems to coordinate/manage work flow, produce products and respond to customer requests

Benefits

• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED