Senior Timekeeping Coordinator

Kaiser Permanente • Bakersfield, CA

90d

About The Position

The position involves resolving routine problems for local quality control of timekeeping systems, specifically the KP TIME System. This includes reviewing pay period adjustments for accuracy and following detailed instructions for entering data from paper TIME forms to finalize time cards for manager approval. The role also requires analyzing various issues or data to resolve routine issues of smaller scope, ensuring quality assurance for daily operations, and conducting audit processes while working with National Timekeeping Compliance. The individual will be responsible for resolving escalated customer inquiries and ensuring clients have current and accurate documentation related to timekeeping and payroll.

Requirements

• High School Diploma or GED, or equivalent.
• Minimum one (1) year experience working in a corporate or business office environment OR minimum two (2) years experience working in a corporate or business office environment.
• Knowledge of written communication, interpersonal skills, time management, service focus, conflict resolution, computer literacy, and adaptability.

Responsibilities

• Resolve routine problems for local quality control of timekeeping systems by reviewing pay period adjustments for accuracy.
• Follow detailed instructions for entering data in the TIME system from paper TIME forms to finalize time cards for manager approval.
• Analyze various issues or data to resolve routine issues of smaller scope.
• Ensure quality assurance for daily operations by communicating newly established business processes to clients.
• Conduct audit processes while working with National Timekeeping Compliance/Regional Reports/No-Pay Schedule.
• Resolve escalated customer inquiries with first call solutions by applying HR knowledge and judgment.
• Collaborate with team members to address routine and some non-routine task issues.
• Identify and speak up for improvement opportunities within the team.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED