Senior Tier III Network Engineer

NewGen Technologies•Chantilly, VA

17h•Onsite

About The Position

NewGen Technologies has an opening for a Tier III O&M Network Engineer to support the Customer’s various wide area networks (WANs) and local area networks (LANs). This position will provide routing to an enterprise level infrastructure across multiple classifications and act as subject matter experts in routing technologies across multiple vendors. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Responsibilities Tier III O&M of Juniper and Cisco routers include extensive troubleshooting at the layer 2 and layer 3 level and implementation of routing changes. Troubleshoot network issues related to connectivity, latency, asymmetric routing Implement routing and troubleshoot issues related to the following protocols: OSPF, BGP, MPLS, VRF’s, VPN’s Support technical exchange meetings to help resolve other ISP and application owner issues Support problem management to conduct root cause analysis of recurring issues Provide day-to-day Operations and Maintenance (O&M) support for incident management events and outages Collaborate with IT staff on projects and initiatives Work with corresponding technical support teams as required to resolve network traffic concerns Utilize monitoring tools and log collectors to provide in-dept analysis of traffic anomalies and issues Candidate will be on call after hours on a rotational basis Not required but experience with Palo Alto, Cisco Adaptive Security Appliance (ASA), and Forcepoint firewall equipment and applications is a plus About Us For more than 20 years, NewGen Technologies has solved our clients’ toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ Beth Morris NewGen Technologies Lead Senior Recruiter bmorris @newgentechnologies.com www.newgentechnologies.com

Requirements

TS/SCI CI Poly Clearance
16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associates and 14 years or HS diploma and 16 years.
Compliant with DoD 8140 Information Assurance Technical (IAT) Level 2
Experience with configuring and troubleshooting Juniper and Cisco routers and switches
Experience with protocols such as OSPF, BGP, VPN’s, VRF’s, MPLS
Understanding of routing, switching, Internet Protocol (IP) subnet, Network Address Translation (NAT) and security technologies
Demonstrated ability to engineer and modify rulesets to allow connectivity for new customer requirements
Demonstrated ability to read, understand, and develop schematic diagrams, technical manuals, and documentation such that the supported equipment and software can be maintained with minimal training
Working knowledge of Service Now or similar IT Service Management (ITSM) products
Superior verbal and written communication skills
Intermediate-level knowledge of MS Office products Word, Excel, PowerPoint, and Visio

Nice To Haves

experience with Palo Alto, Cisco Adaptive Security Appliance (ASA), and Forcepoint firewall equipment and applications is a plus

Responsibilities

Tier III O&M of Juniper and Cisco routers include extensive troubleshooting at the layer 2 and layer 3 level and implementation of routing changes.
Troubleshoot network issues related to connectivity, latency, asymmetric routing
Implement routing and troubleshoot issues related to the following protocols: OSPF, BGP, MPLS, VRF’s, VPN’s
Support technical exchange meetings to help resolve other ISP and application owner issues
Support problem management to conduct root cause analysis of recurring issues
Provide day-to-day Operations and Maintenance (O&M) support for incident management events and outages
Collaborate with IT staff on projects and initiatives
Work with corresponding technical support teams as required to resolve network traffic concerns
Utilize monitoring tools and log collectors to provide in-dept analysis of traffic anomalies and issues
Candidate will be on call after hours on a rotational basis