Senior Threat Response Engineer

Zscaler Red Canary•Denver, CO

6d•Remote

About The Position

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Red Canary, a Zscaler company, monitors an enterprise’s environment to detect and respond to cybersecurity threats so they can focus on their mission. Our Managed Detection and Response (MDR) solution is a unique blend of human expertise and security, which protects organizations from modern adversaries as their teams work remotely, move to the cloud, and they adopt new cybersecurity and IT technologies. The Red Canary Threat Response Engineering team is on the front lines, acting as the virtual boots on the ground for our customers to respond to and remediate threats. You will drive investigations using Endpoint Detection and Response (EDR) and Identity telemetry to perform behavioral analysis and threat hunting while leveraging the Red Canary platform to take immediate action. We aim to maximize efficiency and minimize customer vulnerability by finding innovative uses for existing tools and developing new ones. Our team provides customers with the confidence that any compromises will be fully remediated, allowing them to remain focused on their core business operations. We're looking for an experienced Senior Threat Response Engineer to join our Active Remediation team.

Requirements

Possesses very strong analytical and problem-solving skills, demonstrated through experience in responding to security events and threats
A mastery of Endpoint Detection and Response (EDR) products including CrowdStrike, Microsoft Defender for Endpoint, SentinelOne, Palo Alto Cortex, or CarbonBlack
Strong experience or familiarity with Identity security products
Deep understanding of the internal system functionality of Windows and MacOS operating systems and network communication
Professional and articulate with excellent written and verbal communication skills

Nice To Haves

Strong understanding of enterprise technology, network controls, and security operations
Experience in developing operational efficiencies via technology or process improvement
Understanding of current and emerging adversary tactics and techniques, and the ability to practically apply this knowledge

Responsibilities

Performing investigations into detected threats and using customers’ security products to analyze, contain, and remediate threats in their environments
Providing customers with thorough reports of the actions taken to ensure they understand what you did to clean up their environment and protect them from further damage
Identifying effective response strategies to further enhance Red Canary’s customers’ security posture
Actively engaging and collaborating with the Detection Engineering, Threat Hunting, Intel, and Product Management teams to develop new ways of performing timely remediation of identified threats
Lead team projects and mentor peers, while providing strategic insights, recommendations, and operational support for product improvement and overall team success
Participating in an on-call rotation to provide 24x7 remediation