About The Position

Working at Bristol Myers Squibb offers challenging, meaningful, and life-changing work, transforming patients' lives through science. Employees have opportunities to grow and thrive alongside high-achieving teams. The Senior Therapeutic Area Specialist (TAS) is a critical, field-based role within a unique customer model, aiming to deliver impactful engagement with Health Care Providers (HCPs) to drive the adoption of new and existing medicines for appropriate patients. A TAS is expected to spend 100% of their time in the field with external customers.

Requirements

  • Advanced scientific degree
  • 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse
  • Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.
  • Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).
  • Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.
  • Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.
  • Strong selling and promotional skills proven through a track record of performance.
  • Customer/Commercial Mindset
  • Demonstrated ability to drive business results.
  • Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.
  • Demonstrated account management skills and problem-solving mentality.
  • Understands the patient journey and can customize engagement and deliver tailored messages.
  • Demonstrated resourcefulness and ability to connect with customers.
  • Patient Centricity
  • Understands the patient journey and experience.
  • Has a patient-focused mindset.
  • Scientific Agility
  • Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.
  • Has a strong learning mindset and passion for science.
  • Prioritizes staying current with the latest data.
  • Analytical Capability
  • Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences.
  • Data-driven insights help TAS strategize and target their efforts effectively.
  • Ability to segment HCPs based on their preferences and other relevant factors.
  • Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.
  • Ability to use CE^3 to generate insights and do dynamic call planning.
  • Technological Agility
  • Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.
  • Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients.
  • Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals.
  • Ability to use the Medical on Call technology effectively.
  • Keeping up to date with technological advancements and changes.
  • Teamwork/Enterprise Mindset
  • Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans.
  • Demonstrates a strong sense of learning agility.
  • Seeks out and learns from unfamiliar experiences and then applies those lessons to achieve better results in subsequent situations.
  • Track record of balancing individual drive and collaborative attitude.
  • Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.
  • Meeting the requirements of “Qualified Driver,” including being at least 21 years of age, possessing a driver’s license in good standing issued by your state of residence, and having a driving risk level deemed acceptable by the Company.

Nice To Haves

  • Experience in Psychiatry is preferred.

Responsibilities

  • Drive demand for BMS medicines within their portfolio for the appropriate patients.
  • Engage HCPs with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.
  • Build and maintain strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.
  • Liaise with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner.
  • Prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values.
  • Promote approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
  • Create demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.
  • Engage with and continuously maintain/grow a high level of scientific expertise in all assigned products and therapeutic areas.
  • Prepare and successfully implement comprehensive territory and account plans.
  • Proactively use available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans.
  • Provide feedback on experience using these tools to leadership to enable continuous improvement.
  • Demonstrate scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.
  • Conduct in-office presentations (e.g., lunch and learns) and discuss product-related scientific information with HCPs that is consistent with label.
  • Organize external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.
  • Maintain a high level of working expertise on emerging data for approved indications.
  • Engage real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.
  • Proactively collaborate with other field teams to ensure the best Customer Experience (Cx) for HCPs.
  • Gather and share relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.
  • Comply with all laws, regulations, and policies that govern the conduct of BMS.

Benefits

  • Competitive benefits, services and programs that provide employees with resources to pursue their goals, both at work and in their personal lives.
  • Health Coverage: Medical, pharmacy, dental, and vision care.
  • Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
  • Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
  • Work-life benefits include: Paid Time Off (flexible time off for US Exempt Employees, 160 hours annual paid vacation for new hires in Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees).
  • 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees).
  • 3 optional holidays (for Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees).
  • Unlimited paid sick time (based on eligibility).
  • Up to 2 paid volunteer days per year (based on eligibility).
  • Summer hours flexibility (based on eligibility).
  • Leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs (based on eligibility).
  • Annual Global Shutdown between Christmas and New Years Day (for all global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year).

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

Ph.D. or professional degree

Number of Employees

5,001-10,000 employees

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