Senior Therapeutic Area Specialist, Cardiovascular Specialty - Wilmington, DE

Bristol Myers Squibb•Wilmington, NC

12h•Remote

About The Position

The Therapeutic Area Specialist (TAS) is a critical field-based role within Bristol Myers Squibb's customer model, responsible for driving demand for BMS medicines within their assigned portfolio for appropriate patients. The TAS engages Health Care Providers (HCPs) with a differentiated Customer Experience (Cx) through scientific dialogue consistent with product labels, leveraging new ways of working and CE^3 tools. This role involves building and maintaining strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs, office staff, and other stakeholders in the patient care continuum. The TAS acts as the primary point of contact for HCPs, liaising with other BMS functions to ensure a high Customer Experience by meeting HCP needs in a timely and scientific manner. The position prioritizes the safe and appropriate use of BMS products while focusing on business results and performance objectives, all while exemplifying BMS values. TAS are expected to spend 100% of their time in the field with external customers.

Requirements

Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.
Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.
Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).
Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.
Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.
Strong selling and promotional skills proven through a track record of performance.
Customer/commercial mindset
Demonstrated ability to drive business results.
Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.
Demonstrated account management skills and problem-solving mentality.
Understand the patient journey and can customize engagement and deliver tailored messages.
Demonstrated resourcefulness and ability to connect with customers.
Understands the patient journey and experience.
Has a patient-focused mindset.
Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.
Has a strong learning mindset and passion for science.
Prioritizes staying current with the latest data.
Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences.
Data-driven insights help TAS strategize and target their efforts effectively.
Ability to segment HCPs based on their preferences and other relevant factors.
Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.
Ability to use CE^3 to generate insights and do dynamic call planning.
Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.
Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients.
Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals.
Ability to use the Medical on Call technology effectively.
Keeping up to date with technological advancements and changes.
Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans.
Demonstrates a strong sense of learning agility.
Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.
Track record of balancing individual drive and collaborative attitude.
Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.
Meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to: at least 21 years of age; a driver’s license in good standing issued by your state of residence; and, a driving risk level deemed acceptable by the Company.

Nice To Haves

Experience in cardiovascular preferred.

Responsibilities

Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.
Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
Prepares and successfully implements comprehensive territory and account plans.
Proactively uses available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans.
Provides feedback on experience using these tools to leadership to enable continuous improvement.
Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.
Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.
Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.
Maintains a high level of working expertise on emerging data for approved indications.
Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.
Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.
Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.
Complies with all laws, regulations, and policies that govern the conduct of BMS.

Benefits

A wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
Medical, pharmacy, dental, and vision care.
Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Flexible time off (unlimited, with manager approval) for US Exempt Employees.
11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees).
160 hours annual paid vacation for new hires with manager approval (for Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees).
3 optional holidays (for Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees).
Unlimited paid sick time (based on eligibility).
Up to 2 paid volunteer days per year (based on eligibility).
Summer hours flexibility (based on eligibility).
Leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs.
An annual Global Shutdown between Christmas and New Years Day.