Senior Test Lead, Diablo IV | Austin, TX

Blizzard Entertainment • Austin, TX

361d • $77,760 - $143,920 • Hybrid

About The Position

The Sr. Test Lead at Blizzard oversees QA operations and testing for assigned team and product, ensuring software quality and process improvement. It is a pivotal figure in ensuring the success and quality of our products, leading a team responsible for testing initiatives aligned with senior leadership strategies. They collaborate closely with leadership and key partners, offering valuable insights and services to enhance product quality. With a focus on quality and continuous improvement, they oversee all aspects of test execution and reporting, ensuring deliverables meet high standards. Their role involves creating and monitoring metrics and analyzing product quality and risks. Additionally, they play a key role in developing their team and leadership talent, championing best practices, and driving the long-term vision for quality assurance.

Requirements

• Minimum 6 years of experience in Quality Assurance.
• Minimum of 3 years directing the work of individual contributors and multiple levels of leadership and teams.
• Experience with game engines, content and asset editors, and shared technology.
• Thorough understanding of Software Development Life Cycle (SDLC), specifically QA processes in agile and waterfall development environments.
• Practical knowledge of relational databases such as Oracle, MySQL, & SQLServer.
• Thorough understanding of Jira process for their team, able to navigate their project and enter defects with no oversight.
• Proven ability to analyze, interpret, and act on data sets and complex workflows.

Nice To Haves

• Bachelor's Degree in a related field preferred.
• White box testing experience.
• Certifications: PMP, Scrum Master and/or Product Owner, ISTQB.
• Coding Knowledge: XML / HTML, JavaScript, Python, Java, C / C++ / C#, SQL.
• High level of gaming knowledge and/or skill.
• Passion for Blizzard's line of products and services.

Responsibilities

• Lead a test team for a product, ensuring alignment with senior leadership initiatives and strategy across globally distributed teams.
• Collaborate with development leads and provide high-value, quality-related services to the product area.
• Oversee team test execution and reporting, ensuring the quality of all deliverables, workflows, and relationships.
• Create, monitor, and control metrics impacting product and team quality, analyzing product quality and usability, associated system limitations, and reporting on risk.
• Host test closure activities, such as testware evaluation, knowledge transfer, and retrospectives.
• Develop training materials for the project team and lead workshops for test leadership, requirements gathering, and risk identification.
• Champion and influence software development best practices and the customer experience.
• Lead and support projects and initiatives with regional teams, cross-functional partners, and QA teams.
• Provide leadership, support and guidance to assigned team, ensuring their performance is managed effectively and fostering a productive, positive, collaborative work culture.
• Champion efforts that build synergy, trust, collaboration, and inclusivity within the organization.

Benefits

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance.
• 401(k) with Company match, tuition reimbursement, charitable donation matching.
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave.
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs.
• Relocation assistance if required to move geographic locations for the job.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees