Senior Test Analyst

CYOS Solutions

1d•$80 - $110•Hybrid

About The Position

Services Australia is at the frontline of government service delivery, supporting millions of Australians, and is front and centre of a vision to be a world leader in government service delivery. It’s using cutting-edge technology to build world class platforms and capabilities to help Australians get on with their lives. Services Australia is seeking a Senior Test Analyst who will be required to determine and then carry out testing activities to validate the design and behaviour of systems and services. They will ensure that ICT solutions improve quality, performance, architectural and functional requirements and are fit for business purpose. They will ensure that all system testing activities are effectively completed and carried out in accordance with agreed test guidelines. The Senior Test Analysts will work under the limited direction of senior staff. They exercise both initiative and judgement in the interpretation of business rules and in the application of practices and procedures. Their decision making is dependent on judgement, skills and knowledge. They will manage and organise their own work in the context of competing priorities, including contributing to business planning, changes in workplace practices and innovative improvement strategies.

Requirements

Waterfall and agile methodologies
Test automation tools
Test management tools (e.g. Opentext ALM, REST API, Optim, Postman)
Testing across web browser and mobile devices/tablets
Prior experience within government or similar large-scale organisation
STQB Certified Foundation Level Tester with extensive knowledge and understanding of:
Frameworks, legislation policies, procedures and information management requirements
Acceptance testing: Level 4 (SFIA)
Develops acceptance criteria related to functional and non-functional requirements, business processes, features, user stories and business rules.
Designs, specifies and executes test cases and scenarios to test that systems, products and services fulfil the acceptance criteria and deliver the predicted business benefits.
Collaborates with project colleagues and stakeholders involved in the analysis, development and operation of products, systems or services to ensure accuracy and comprehensive test coverage.
Analyses and reports on test activities, results, issues and risks including the work of others.
Methods and tools: Level 4 (SFIA)
Provides advice and guidance to support the adoption of methods and tools and adherence to policies and standards.
Tailors processes in line with agreed standards and evaluation of methods and tools.
Reviews and improves usage and application of methods and tools.
Quality assurance: Level 3 (SFIA)
Contributes to the collection of evidence and the conduct of formal audits or reviews of activities.
Examines records for evidence that appropriate testing and other quality control activities have taken place.
Determines compliance with organisational directives, standards and procedures and identifies non-compliances, non-conformances and abnormal occurrences.
Testing: Level 5 (SFIA)
Plans and drives testing activities across all stages and iterations of product, systems and service development.
Provides authoritative advice and guidance on any aspect of test planning and execution.
Adopts and adapts appropriate testing methods, automated tools and techniques to solve problems in tools and testing approaches.
Measures and monitors applications of standards for testing.
Assesses risks and takes preventative action.
Identifies improvements and contributes to the development of organisational policies, standards, and guidelines for testing.
User experience evaluation: Level 3 (SFIA)
Evaluates design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices.
Tests the usability and accessibility of components and alternative designs.
Administers a range of evaluations, recording data and feedback.
Analyses evaluation data and recommends actions.
Identifies areas for future user research.
Checks systems, products, services or devices for adherence to applicable standards, guidelines, style guides, and legislation.
Evaluates the usability of existing or competitor systems to provide benchmark values and as input to design.

Nice To Haves

Business situation analysis: Level 3 (SFIA)
Investigates straightforward business situations to identify and analyse problems and opportunities.
Contributes to the recommendation of improvements.
Follows agreed standards and techniques to investigate, analyse and document business situations.
Engages with stakeholders under direction.
Quality management: Level 4 (SFIA)
Assists in the development of new or improved practices and organisational processes or standards.
Assists projects, functions or teams in planning the quality management for their area of responsibility.
Facilitates localised improvements to the quality system or services.
Specialist advice: Level 4 (SFIA)
Provides detailed and specific advice regarding the application of their specialism to the organisation's planning and operations.
Actively maintains knowledge in one or more identifiable specialisms.
Recognises and identifies the boundaries of their own specialist knowledge.
Where appropriate, collaborates with other specialists to ensure advice given is appropriate to the organisation's needs.

Responsibilities

create and execute complex test cases on appropriate testing platforms using own in-depth technical analysis of specifications
create complex test data within external software vendor environment
review test cases from team members to ensure quality
develop and review test plans, test cases, task cards and supporting test data, working to the specifications provided
apply in-depth technical analysis, practices and procedures when designing, executing and creating test cases
assist with defining requirements for the test environments
record and analyse test results, and report any unexpected or unsatisfactory outcomes
contribute to team improvement initiatives and projects, including team tools, process changes, and test automation
identify, analyse, manage and document all defects, programming errors and operational characteristics that are inconsistent with stated requirements and design specifications
conduct testing to ensure the ICT Service functions as per requirements
create test data in vendor environment
monitor and manage time and effort to ensure test cases are running to project schedule and escalate any issues
manage a small team including setting local priorities, managing resources, and assisting with the development of work plans
manage and support a team including managing performance, attendance, health and wellbeing
develop staff capability through coaching, mentoring and training
ensure work aligns with business processes and overall delivery outcomes
collaborate with stakeholders to resolve issues and ensure effective and timely implementation of projects
provide advice and assistance to external software vendors in regards to testing and development of software
resolve or escalate issues as required and suggest alternative approaches
perform cost analysis activities as required