Senior Test Analyst - OSS/BSS

Altice USA-posted 2 months ago

$92,534 - $152,021/Yr

Full-time • Senior

Bethpage, NY

5,001-10,000 employees

Management of Companies and Enterprises

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Optimum is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States for Business and Residential Customers. OSSBSS Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them. The OSS BSS Senior Test Analyst role will join us for the transformation journey of the underlying Billing & provisioning systems to improve customer experience, reduce customer friction and successful launches. The Senior Test Analyst will ensure processes and technologies are efficient, data-driven and aligned with the organization's strategic goals by fostering collaboration, data visibility, improving processes and focusing on overall product quality.

Partner with product owners, architects, and business stakeholders to understand OSS/BSS requirements.
Translate business needs into clear functional and non-functional specifications.
Conduct impact analysis of system changes across end-to-end processes.
Develop and maintain comprehensive test strategies, test plans, and test cases.
Perform functional, regression, integration and Performance testing.
Apply automation frameworks to drive efficiency and repeatability in testing processes.
Validate data integrity and process workflows across OSS/BSS systems (e.g., provisioning, billing, order management, CRM).
Test planning and strategizing to understand cross synergies to map requirements / use cases to test case scenarios.
Maintain QA KPIs and be the SME for the team, conduct trainings on new products for the benefit of the team.
Implement and support automated testing tools and pipelines (CI/CD).
Identify opportunities to reduce manual effort and accelerate system validation.
Champion best practices for test-driven development (TDD) and behavior-driven development (BDD).
Collaborate closely with development teams, QA lab, and cross-functional test teams to ensure smooth testing on releases / products.
Provide input into system stability initiatives and process re-engineering.
Lead the efforts on test and co-ordinate with product / business owners and QA manager for sign-off.

Bachelor's degree in computer science, engineering, information technology or related fields.
Minimum 7-10 years of experience in OSS BSS testing, telecom and fixed line testing.
Minimum 2-4 years of experience in leading test teams and a proven track record.
Strong Telcom domain knowledge and good knowledge on Provisioning systems and OSS/BSS related to Telcom MSO.
Strong background in quality assurance or testing and validation processes, test planning, test strategizing.
Strong experience conducting functional testing, regression testing, user portal testing and mobility testing.
Experience with broadband technologies such as DOCSIS and FTTH and their network architectures.
Strong Experience with test delivery tools like Jira, HP ALM and Confluence or any equivalent tools.
Strong SQL Query knowledge for Database record retrieval and working knowledge of REST APIs/Soap UI/POSTMAN.
Proven testing tools knowledge for JIRA, Confluence, HP ALM.
Experience in agile/scrum & waterfall methodology of SDLC.
Experience working with product and business teams to plan and conduct demos of new products and features that are being built and tested as part of every release - where applicable.
Knowledge of scripting or automation tools preferred.

Competitive pay based on skills and experience.
Starting pay rate/range at time of hire for this position is $92,534.00 - $152,021.00 / year.

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