Senior Teller/Customer Service Representative

Hilltop Holdings • Austin, TX

78d

About The Position

The Senior Teller/Customer Service Representative with PlainsCapital Bank processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders. Will also assist tellers and other front-line staff with more complex transactions and will provide overrides/approvals on escalated transactions. Additionally, the Senior Teller/Customer Service Representative also assists customers with opening accounts, processing check orders, issuing debit cards, general maintenance on existing accounts, and other account related duties as needed.

Responsibilities

• Process a variety of financial transactions including cashing checks, receiving deposits, and distributing withdrawals.
• Process transfers and accept loan payments.
• Prepare change orders for customers.
• Assist tellers and other front-line staff with complex transactions.
• Provide overrides and approvals on escalated transactions.
• Assist customers with opening accounts and processing check orders.
• Issue debit cards and perform general maintenance on existing accounts.

Benefits

• 11 Paid Holidays
• 15+ days of PTO
• 401k Matching
• Health Benefits
• and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities