Senior Teller 1

Community Bank, N.A • East Syracuse, NY

357d • $18 - $24

About The Position

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Requirements

• High School Diploma or GED required.
• Internal product and services knowledge.
• All applicants must be 18 years of age or older.
• Three (3) years of teller experience is normally required.

Nice To Haves

• Accurate and proficient math skills.
• Documentation skills with attention to detail.
• Excellent interpersonal and communications skills.
• Clear thinking and ability to stay focused.
• Thorough knowledge of Bank products.
• Demonstrated leadership qualities.

Responsibilities

• Monitor branch service operations in a small or medium size branch by assisting and training less experienced tellers.
• Oversee the vault and be responsible for branch cash levels.
• Prepare required operational and regulatory reports.
• Perform transactions on service line to provide quality customer service and a positive banking experience.
• Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly.
• Conduct customer transactions with accuracy and prepare daily balancing within established operational standards.
• Oversee and provide guidance to tellers during daily branch service operations to ensure good customer service and adherence to bank procedures.
• Balance branch cash and monitor cash levels; order cash from or ship cash to The Federal Reserve when necessary.
• Participate with audits of key branch functions.
• May perform duties of a Customer Service Representative as needed.
• Maintain knowledge of daily ATM balancing and maintenance, if applicable.
• Perform other duties as assigned or directed.
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position.

Benefits

• 11 paid holidays
• Paid vacation
• Medical, Vision & Dental insurance
• 401K with generous match
• Pension
• Tuition Reimbursement
• Banking discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees