Senior Telephony Engineer
Zoom•Boise, ID
450d•Remote
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Senior Telephony Engineer at Zoom is responsible for managing and supporting the telecom infrastructure that connects various Zoom services, including Audio Conferencing, Zoom Phone, and Zoom Contact Center. This role involves ensuring the stability and security of the infrastructure, providing Tier-3 support for carrier connectivity issues, and leading troubleshooting efforts. The engineer will also design and implement monitoring systems to enhance service reliability and routing efficiency, while managing multiple projects to maintain high customer satisfaction.
