Senior Telecommunications Engineer

Brown University•Searchlight, NV

1d•Hybrid

About The Position

Senior Telecommunications Engineer Office of Information Technology The Senior Telecommunications Engineer will be responsible for system management, engineering, design, administration and maintenance of the University's digital voice, VoIP-UC network communications systems, ensuring consistent, reliable, and uninterrupted service. This is facilitated through multi-million dollar systems that support the needs of university staff and emergency services. Participate in a 24x7 on-call rotation to respond to system alarms, perform initial troubleshooting and coordinate timely resolution with appropriate vendor support teams.

Requirements

Bachelor’s degree preferred
Minimum of 2 years of experience with VoIP telephone systems, voice mail systems, access/carrier systems and related power plants, including in-depth working knowledge of VoIP-UC communications networks preferred
Some experience with vendor management for reviewing quotes, proposals and contracts for accuracy
Some experience developing project proposals and managing small projects to completion
Some experience working within a change management system to communicate and coordinate changes with others that may impact successful outcomes when performing upgrades or other changes
Experience in Cisco VoIP-UC networking technology preferred
Familiarity with Cisco IOS, CUBE, Webex calling, Expressway C/E, jabber
Familiarity with linux/shell and virtual machine environments
VoIP-UC certifications preferred
Experienced in working with SIP VoIP systems
Experience with troubleshooting VoIP/SIP issues independently and with vendor support
Interpersonal relation and team/group participation skills
Strong oral and written communication skills
Some skills working with application data through spreadsheets, databases and import/export tools for populating application data or generating ad hoc reports
Successful completion of a criminal background check and education verification is required

Nice To Haves

Bachelor’s degree preferred
Minimum of 2 years of experience with VoIP telephone systems, voice mail systems, access/carrier systems and related power plants, including in-depth working knowledge of VoIP-UC communications networks preferred
Some experience with vendor management for reviewing quotes, proposals and contracts for accuracy
Some experience developing project proposals and managing small projects to completion
Some experience working within a change management system to communicate and coordinate changes with others that may impact successful outcomes when performing upgrades or other changes
Experience in Cisco VoIP-UC networking technology preferred
Familiarity with Cisco IOS, CUBE, Webex calling, Expressway C/E, jabber
Familiarity with linux/shell and virtual machine environments
VoIP-UC certifications preferred
Experienced in working with SIP VoIP systems
Experience with troubleshooting VoIP/SIP issues independently and with vendor support
Some skills working with application data through spreadsheets, databases and import/export tools for populating application data or generating ad hoc reports

Responsibilities

System management
Engineering
Design
Administration
Maintenance of the University's digital voice, VoIP-UC network communications systems
Ensuring consistent, reliable, and uninterrupted service
Participate in a 24x7 on-call rotation to respond to system alarms
Perform initial troubleshooting
Coordinate timely resolution with appropriate vendor support teams

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