Senior Technology Manager

Bank of America•Charlotte, NC

2d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders. The Payments & Innovation Platform Manager leads the platform engineering function for 6 multiple payments application s . The Payments Platform Manager is accountable for designing comprehensive solutions that meet business requirements in support of a given portfolio. This role will drive collaboration with partners to create solutions that align to the architecture principles, leverage common solutions and services, and meet financial targets (cost and benefits). The Platform Manager will own solutions for application management risks and collaborate with the platform engineers in agile teams to drive platform resilience, stability and performance . This role is an experienced manager, who is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Their primary responsibility is the people they manage, ensuring they are developing through coaching, mentoring, feedback, and hands-on career development. Other key responsibilities may include developing a technology strategy and ensuring technology solutions comply with applicable standards. This role advocates and advances modern, Agile solution delivery practices and evangelizes great design, engineering and organizational practices.

Requirements

10+ years’ experience in:
Payments Domain Experience
Solution Design
DevOps & Release Automation
Application & Data Architecture
Data Management
Analytical Thinking
Solution Delivery Process

Nice To Haves

Business Products & Strategy
Test Engineering
Skills:
Influence
Risk Management
Solution Design
Stakeholder Management
Technical Strategy Development
Analytical Thinking
Application Development
Collaboration
Result Orientation
Solution Delivery Process
Agile Practices
Architecture
Automation
Data Management
DevOps Practices

Responsibilities

Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
Contributes to the technology strategy for their technical domain
Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
Ensures that execution is aligned with product strategy by working with product management and other stakeholders
Accountable for team/program level resource and financial management; build and maintain teams through talent acquisition
Set maturity objectives and provide individuals/teams with training and resources to achieve them
Set and track quality and performance objectives
Understand individual and team maturity and performance through team/client feedback
Manage relationships with the business and technology leaders, and vendors for technical products
Be accountable for solution delivery management as relevant to their teams (for example, prioritizing tech debt, compliance and security items, and supporting audits)
Be accountable to ensure all relevant risk, financial, and compliance polices, and standards are met
Be accountable for the application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews)
Ensure that execution is aligned with product strategy by working with Product Management, Product Owners, and other stakeholders
Create an inclusive and healthy working environment and help to resolve organizational impediments/blockers

Benefits

This role is eligible to participate in the annual discretionary plan.
Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
This role is currently benefits eligible.
We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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