Senior Technology Manager

Bank of America • Charlotte, NC

3d • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.
The Senior Technology Manager is accountable for delivering business outcomes across three key pillars: Enterprise Data and Information Architecture Governance This responsibility includes providing oversight for Enterprise Data Architecture and Enterprise Information Architecture. The role ensures that architectural practices incorporate applicable laws, rules, and regulations, while maintaining compliance with internal policies such as Process and Issue Management and regulatory mandates. The manager drives alignment between regulatory requirements, policies, standards, and processes, supports audits and examinations, and sustains a state of readiness for regulatory inquiries. Governance for GT Data Strategy Management Executive (GT DSME) Accountabilities In accordance with the Enterprise Data Management Policy and Standards, the manager oversees governance activities tied to GT DSME responsibilities. This includes maintaining governance forums, engaging stakeholders to ensure proper procedures and processes are in place, tracking and reporting on GT DSME-related initiatives, and providing strategic direction to enhance and mature governance practices. Horizontal DMTEA Regulatory Engagement The manager partners with the Risk and Regulatory Management function within GT BMC to address regulatory requests, prepare materials, and draft responses as needed. This work involves coordinating across DMTEA executives and senior leaders to ensure content provided to second-line, third-line, and regulatory bodies is accurate, consistent, and appropriate. Additional Responsibilities The manager is also accountable for resource and financial management, talent acquisition, and team development. They collaborate with business and technology stakeholders to manage deliverables, mitigate risk, and ensure compliance. The role fosters an inclusive environment, removes organizational impediments, and advances organizational maturity.

Requirements

• Bachelor’s degree required.
• 7+ years in technology leadership, risk governance, or data management roles.
• Strong knowledge of operational risk frameworks and business control functions.
• Advanced Microsoft Office skills (Excel, PowerPoint); familiarity with data analysis tools.
• Excellent communication and relationship management skills.
• Proven ability to manage competing priorities and deliver under deadlines.
• Influence
• Risk Management
• Solution Design
• Stakeholder Management
• Technical Strategy Development
• Analytical Thinking
• Application Development
• Collaboration
• Result Orientation
• Solution Delivery Process
• Agile Practices
• Architecture
• Automation
• Data Management
• DevOps Practices

Nice To Haves

• Experience in Enterprise Data Management, Data and Information Architecture, regulatory compliance, and audit support.
• Prior experience with SPI processes and risk issue governance.

Responsibilities

• Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
• Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
• Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
• Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
• Contributes to the technology strategy for their technical domain
• Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
• Ensures that execution is aligned with product strategy by working with product management and other stakeholders

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees