Senior Technology Consultant | Supply Chain Software

Manhattan AssociatesAtlanta, GA
108d

About The Position

The Senior Technology Consultant serves as the primary point of contact for our customers throughout the implementation of our solutions. This role provides services in connection with system configuration, testing, training, and issues resolution. The Senior Technology Consultant analyzes and resolves issues that arise throughout the implementation and works with analysts to resolve technical issues.

Requirements

  • Four-year bachelor’s or foreign equivalent degree in computer science, engineering, business or related field.
  • 1 year of experience working in a client/customer facing role within a supply chain software or SaaS organization.
  • 1 year of experience with database troubleshooting (SQL).
  • 1 year of experience deploying software.
  • 50-75% travel required.

Responsibilities

  • Serve as the primary point of contact for customers during solution implementation.
  • Provide services related to system configuration, testing, training, and issue resolution.
  • Analyze and resolve issues that arise during implementation.
  • Collaborate with analysts to resolve technical issues.
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