Senior Technology Analyst
About The Position
As a valued colleague on our team, you will support the trading desk and live trading activities, ensuring seamless execution and operational excellence. You will contribute to recurring Market Room Technology support activities and respond to moderately complex customer questions regarding technology solutions and provide advanced expertise and solutions to meet customer needs. This role serves as the primary point of contact for operations, managing workflows and maintaining compliance with internal policies and regulatory requirements. THE IMPACT YOU WILL MAKE The Senior Technology Analyst role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
Requirements
- Strong understanding of Capital Markets operations and trading workflows.
- Experience with risk controls, compliance, and regulatory frameworks.
- Proven ability to collaborate across departments and drive cross-functional initiatives.
- Familiarity with trading platforms, automation tools, and system enhancement projects.
- Excellent problem-solving, communication, and organizational skills.
- Minimum Required Experiences 2 years
- Bachelor's Level Degree (Required)
Nice To Haves
- Active Directory (AD)
- Amazon Web Services (AWS)
- Artificial Intelligence (AI)
- Atlassian JIRA
- Authentication Management
- Backup and Recovery (Software)
- Business Insight Skills
- Business Process Management Skills
- Calendar and Scheduling Tools
- Cleaning and Transforming Data
- Cloud Technology
- Collaborating Cross-Functionally
- Communicating in Technical Writing
- Communicating Technical Information
- Communication
- Configuration Management (CM)
- Conflict Resolution
- Coordination
- Customer and Market Insights
- Customer Relationship Management (CRM)
- CyberArk
- Cybersecurity Analysis
- Data Analysis
- Data Analysis Interpretation
Responsibilities
- Monitor and respond to a ticketing system for technology issues, updates, and requests.
- Implement and monitor operational risk controls to align with firm policies and industry regulations.
- Collaborate with trading, compliance, legal, and middle/back-office teams to ensure smooth trade execution.
- Partner with technology and project teams to drive process improvements, system upgrades, and automation initiatives.
- Prepare for significant market events and support business continuity planning.
- Produce and present operational reports and performance metrics for management review.
- Enhance trading platforms and market room systems in collaboration with technology and project management teams.
- Support new product launches, business initiatives, and regulatory change implementations from an operational perspective.
- Manage and resolve technology issues through a ticketing system.
- Oversee hardware and software installation and maintenance initiatives.
- Maintain and administer user access accounts.
Benefits
- This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program).
- As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
5,001-10,000 employees
