Senior Technology Adoption Specialist

UL Research Institutes • Evanston, IL

85d • $81,456 - $112,002

About The Position

We have an exciting opportunity for a Senior Technology Adoption Specialist at UL Research Institutes and UL Standards & Engagement, based in our Evanston, IL office. The Senior Technology Adoption Specialist will be responsible for leading the integration and effective use of advanced technologies across the organization. Will also be responsible for developing and executing strategies for implementing IT tools and capabilities, managing organizational change processes, and delivering training to ensure end-user proficiency. Working closely with leadership, the specialist provides expertise to enhance business efficiency and productivity through IT adoption and integration into core processes. UL Research Institutes and UL Standards & Engagement: At UL Research Institutes (ULRI) and UL Standards & Engagement (ULSE), we expand the boundaries of safety science to create a more secure and sustainable world. For more than a century, we have studied the unintended consequences of innovation, designed solutions to mitigate risk, created new safety standards and shared our findings with academia, scientists, manufacturers, and policymakers across industries. We identify critical safety and sustainability issues, asking the tough questions because we believe a safer world begins with knowledge.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Minimum of 3 years of experience in IT adoption, training, and organizational change management within a corporate environment.
• Proven experience in designing and delivering impactful training programs in both virtual and in-person formats.
• Demonstrated ability to manage relationships with external vendors and service providers.

Nice To Haves

• Certification in project management, organizational change management, or technology sales techniques preferred.

Responsibilities

• Develop and implement comprehensive roadmaps to support the adoption of new IT tools and capabilities, including collaboration platforms and artificial intelligence solutions.
• Create and maintain detailed documentation, including user guides, best practices, process flows, and training materials to support technology adoption.
• Design and deliver training programs to educate end users on new technologies and ensure proficiency in their application.
• Conduct site assessments to identify opportunities for adopting new technologies that align with business needs and improve technical literacy.
• Lead organizational change management efforts to support the adoption of new systems while minimizing business disruptions.
• Monitor and evaluate the effectiveness of technology adoption strategies and training programs, adjusting plans based on performance data and feedback.
• Collaborate with stakeholders to gather input, align adoption strategies with business goals, and ensure solutions meet end-user needs.
• Identify and integrate IT tools into business processes to improve efficiency, streamline operations, and enhance productivity.
• Research and apply industry trends and best practices to continuously improve adoption strategies and training delivery.
• Manage relationships with external vendors and service providers to support the successful implementation of new technologies and training programs.
• Perform other duties as directed.

Benefits

• Comprehensive medical, dental, vision, and life insurance plans.
• Generous 401k matching structure of up to 5% of eligible pay.
• An additional 4% investment into your retirement saving fund after your first year of continuous employment.
• Paid time off, including vacation, holiday, sick, and volunteer days.
• Flexible working arrangements may be available depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees