SENIOR TECHNOLOGY ADMINISTRATOR - 55007956

State of Florida

2d•$130,000•Onsite

About The Position

This position will support the Tolls Data Center (TDC) Manager by overseeing project delivery, contract management, and ensuring proper documentation, communication, and collaboration across teams and stakeholders. It involves maintaining up-to-date Standard Operating Procedures (SOPs), assisting in implementing IT governance policies, monitoring performance metrics, and coordinating projects to optimize operations and productivity.

Requirements

Knowledge of: the principles and practices of information technology and records management services, including applicable legal and administrative requirements, reporting regulations, and related best practices
Knowledge of: fiscal management practices, including budget preparation and expenditure control
Knowledge of: management theory, principles and techniques
Skills in: using computers and standard business and specialized software programs
Ability to: oversee staff and motivate performance excellence
Ability to: provide strong leadership to build consensus among diverse groups
Ability to: provide confidence to subordinates in the face of organizational change
Ability to: plan, organize and oversee a wide variety of programs and projects simultaneously
Ability to: evaluate the work of others
Ability to: analyze complex situations such as personnel or operations issues
Ability to: develop and implement corrective actions and strategies for the Department’s success
Ability to: establish and maintain effective working relationships
Ability to: communicate effectively, both orally and in writing, with agency officials, executive management, the public and various stakeholder groups regarding sensitive and/or complex issues
Ability to: develop and implement innovative programs and services relating to information/systems management and customer satisfaction
Ability to: facilitate large and small groups dealing with a wide variety of issues
Ability to: strategically weigh risks and benefits of actions, prior to taking action
Ability to: continuously seek ways to improve efficiencies and service to the public
Ability to: foster workplace diversity values and outreach in program execution and delivery
Occasional overnight travel required.
You will be required to provide your Social Security Number to conduct required verifications.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

Responsibilities

Ensures the team develops and maintains a project delivery and contract management structure with the appropriate document control process, project status and overview as well as planning.
Assist in the coordination and efficient collaboration within the different teams in the TDC team, ensuring all tasks are completed in a timely manner. Identify other stakeholders outside the Tolls Data center team and ensure appropriate and structured communication and documentation exchange is established.
Oversee and ensure all TDC Standard Operating Procedures (SOPs) are up to date and properly documented within designated systems. Assist in the development and implementation of IT (Information Technology) governance policies and standards.
Ensures best practices are captured and properly and consistently implemented throughout the different teams within the TDC group. Coordinates and oversees activities of the TDC information systems staff to ensure continuity of operations, maximization of investment and increased productivity. Reviews daily operations of support units and coordinates project activities through assigned project manager.
Responsible for the development, maintenance and update of comprehensive TDC performance metrics targeting daily operations overview, management visibility and strategic and decision-making reporting needs. Including the development and oversight of TDC projects and initiatives status reports.
Provides assistance and is familiar with budget development, monitoring and adjustments ensuring adherence to department goals.
Serves as the liaison for the different business units within TDC to ensure consistent processes, best practices, documentation and reporting are developed and maintained. Assist in the identification of operational risks and assist in the development of the appropriate contingencies.
Serves in times of emergency to support state response efforts and ensuring continuity of operations.