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The Senior Technician at Hoist & Crane Service Group is a specialized heavy equipment mechanic focused on the modernization and repair of cranes. This role involves performing routine maintenance, troubleshooting, repairs, and upgrades, while also addressing complex issues that arise during crane malfunctions. The position requires strong leadership, effective communication, and professionalism to guide field technicians and serve as a liaison between management and customers. Technicians must be available for on-call duties and after-hours service as needed, emphasizing a safety-first work environment.