Senior Technical Writer

UIOWA • Iowa City, IA

3h • Remote

About The Position

University of Iowa Health Care Information Systems has an outstanding opportunity to join our team as a Senior Technical Writer. The Senior Technical Writer develops information technology (IT) related documentation in support of the operations and regulatory compliances for UI Health Care Information Systems (HCIS). This position is responsible for designing, writing, and revising technical documents including, but not limited to, disaster recovery, standard operating policies, procedures, and knowledge articles. This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Health Care Information Systems (HCIS): Provides and supports information and communication systems and technology that facilitate quality patient care, progressive medical education, and innovative research. HCIS services University of Iowa Health Care by providing comprehensive, high-level support for patient care delivery, internal and external communication, technology innovation, medical education, and research. Creating and maintaining a positive, productive, and rewarding environment for information technology and communication staff

Requirements

• Master's degree or an equivalent combination of education and experience is required
• Three to five years of professional experience in a technical writing role
• Experience developing Disaster Recovery Documentation or similar complex IT documentation
• Demonstrated analytical skills, critical thinking skills, and effective project management skills
• Effective interpersonal relations skills promoting teamwork and collaborative alliances
• Attention to detail and excellent written and verbal skills in English

Nice To Haves

• ITIL Foundation Certification
• Experience in a healthcare environment
• Advanced knowledge of Microsoft Word, especially templates, styles and macros
• Experience with SharePoint, PowerPoint and Visio
• Experience with publishing documentation using RoboHelp or other Help Authoring Tools
• Experience with coding HTML and CSS using Dreamweaver or other HTML editors

Responsibilities

• Consults with stakeholders regarding the subject material and develops a documentation outline
• Assures that documentation is designed to meet appropriate standards
• Collaborates with department staff while developing written technical material and revises material submitted by other department staff
• Uses style guide to meet standards for style, terminology, clarity, and conciseness
• Utilizes a standard approved documentation management system to develop written material, charts, diagrams or other descriptors
• Supplements written material with diagrams, charts, and additional inserts that aid in providing clarity
• Determines, utilizes, and manages a documentation control process to be used on all materials developed
• Maintains all documentation and versions in a central approved repository
• Collaborates with department staff to assure documentation is current
• Leads the department in efficiently creating technical documentation
• Trains and briefs staff on proper documentation format and standards

Benefits

• The University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave.
• Complete information regarding the full benefits package may be viewed at https://hr.uiowa.edu/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees