Senior Technical Writer- Hardware (Contract) Hybrid/3 days onsite

10X Genomics • Pleasanton, CA

78d

About The Position

We are seeking a highly technical and effective Technical Writer (hardware) to join the Technical Communications group. This is a group in R D, specializing in creating high quality, technically accurate documentation, ensuring a seamless and intuitive experience for end users. This is a nonexempt temporary contract position for up to 12 months. The role offers a unique opportunity to develop an in-depth understanding of our products while working in close collaboration with product development engineers, support & service teams, and field service engineers. This individual must be a self-starter, quick learner and detail oriented, work well in a team atmosphere, have good communication skills with the ability to adapt and thrive in a fast-paced and multidisciplinary environment.

Requirements

• Bachelor's degree or higher in engineering sciences, bioengineering, technical/scientific communications, or related discipline.
• 3+ years technical writing experience in hardware, biotechnology-related hardware, or medical device/instrument environment, including documentation for a highly technical audience like engineers and scientists.
• Understanding of fundamental engineering, mechanical, and electrical concepts in instruments/devices required.
• Analytical ability to grasp and effectively communicate complex and in-depth scientific and engineering concepts.
• A passion for learning about innovations in science and technology is essential.
• Strong organizational skills and ability to manage deliverables and feedback for multiple projects under tight deadlines, set priorities, and manage time effectively.
• A fast learner with the ability to thrive in a fast-paced environment.
• Highly proficient in English with excellent grammar and editorial skills.
• Excellent written and verbal communication skills.
• Expert skill level using current versions of standard authoring tools, including MadCap Flare and Adobe InDesign.

Nice To Haves

• Working knowledge of Adobe Illustrator, Adobe Photoshop, or equivalent is desirable.

Responsibilities

• Work in a dynamic and fast-paced environment to collaborate with multidisciplinary teams.
• Understand and acquire product-specific information from subject matter experts and draft detailed instrument-related documents, including service and maintenance documents, using MadCap Flare and Adobe InDesign.
• Collaborate with technical illustrators to help develop documentation visuals.
• Own document creation from inception to completion, including revisions.
• Process and release final documents using a documentation change control system.
• Adhere to policies, procedures, style guides, and quality documents.
• Contribute towards defining better processes and infrastructure for efficient content generation.

Benefits

• This is a contract position for up to 12 months.

What This Job Offers

• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree