Senior Technical Writer, Documentation

Datadog • New York, NY

91d • $140,000 - $170,000

About The Position

The Technical Writing & Documentation team creates engaging and informative technical content, particularly our public product documentation: Datadog Docs. Our team is hands-on with the technologies that Datadog monitors, and collaborates with technical and product teams to create technical documentation for our APIs, SDKs, developer and security tools, and community developed integrations — thousands of pages of content! Plus a monthly product newsletter.

Requirements

• At least 5 years of relevant experience developing documentation with a developer or SRE audience, including SDK documentation.
• Experience in using Markdown, static-site generators, and Github to develop and publish documentation with a ‘Docs as Code’ approach.
• Comfortable and familiar with using basic Python and reading at least 1 other programming language (e.g., Java, Ruby).
• Comfortable and familiar with modern infrastructure such as IaaS cloud services and containers.
• Publicly available technical writing samples.
• Experience managing large and complex documentation sets and developing well-structured and effective information architecture.

Nice To Haves

• Experience with open source and partner ecosystem integrations and documentation development.

Responsibilities

• Partner with our product and engineering teams, manage documentation projects, and create public user documentation, with a focus on Datadog Applied AI.
• Dig into source code for community and internally developed systems to collect technical details for documentation.
• Create developer-facing documentation and guides for APIs, developer and SRE tools, and the Agent, to enable the developer and monitoring community to onboard and succeed with our products.
• Collaborate with the docs team and our open source community to develop documentation standards and continually improve our processes.
• Provide coaching, mentoring, and guidance to others in the team.
• Contribute to our monthly newsletter, sent to over 500,000 customers per month.

Benefits

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits
• Healthcare, dental, parental planning, and mental health benefits
• 401(k) plan and match
• Paid time off
• Fitness reimbursements
• Discounted employee stock purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees